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Ratings and Reviews 1 Rating

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What is gloCOM?

gloCOM is a powerful desktop Unified Communications solution designed to enhance your business communication by seamlessly integrating with PBXware, our VoIP Telephony Platform. Its main goal is to simplify and improve your daily communication and collaboration activities. This dynamic application incorporates all the necessary tools for efficient teamwork, such as IP Phone integration, Softphone functionalities, instant messaging, conferencing capabilities, access to CRM systems, faxing, file transfers, and many other features. All of gloCOM's offerings are neatly organized within a single, intuitive desktop interface, providing an outstanding user experience across various major desktop platforms. Offered in Office, Business, Agent, and Supervisor Editions, gloCOM customizes its features to boost efficiency and productivity, making it a flexible solution for different business requirements. In addition to its extensive range of tools, gloCOM empowers teams to enhance their connectivity and collaboration, paving the way for more effective operations overall. This makes gloCOM not just a communication tool but an essential asset for any organization aiming to thrive in the modern business landscape.

What is UNIVERGE BLUE?

UNIVERGE Blue® Cloud Services offers a cohesive and user-friendly unified cloud communications and collaboration experience that brings together people, technology, and communication strategies to support the company's primary goals. The key features include CONNECT (UCaaS), an intuitive and integrated platform designed for enhanced productivity and collaboration; ENGAGE (CCaaS), a secure and customizable Contact Center solution aimed at improving customer interactions; and the EXTEND API, which seamlessly integrates Contact Center and Unified Communications functionalities into daily business applications. Additionally, MEET serves as a powerful meeting tool, offering high-definition audio and video, interactive screen sharing, collaboration features, and advanced A.I. capabilities, while SHARE ensures secure access to the most recent document versions without sacrificing usability. Furthermore, CONNECT BRIDGE allows customers to maximize their investment in NEC phone systems by leveraging cloud-based voice solutions through both desktop and mobile applications. Lastly, the CONNECT+MS TEAMS version is tailored to work alongside Microsoft Teams, further elevating the business communication experience.

Media

Media

Integrations Supported

Active Directory
Google Chrome
Google Workspace
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
NetSuite
PBXware
Salesforce
ServiceNow
Slack
Sugar Market
Sugar Sell
Zendesk

Integrations Supported

Active Directory
Google Chrome
Google Workspace
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
NetSuite
PBXware
Salesforce
ServiceNow
Slack
Sugar Market
Sugar Sell
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19.40/User/Month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bicom Systems

Date Founded

2003

Company Location

United Kingdom

Company Website

www.bicomsystems.com/products/glocom/

Company Facts

Organization Name

NEC Corporation

Date Founded

1899

Company Location

Japan

Company Website

univergeblue.com

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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