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What is govAccess?

Your website must be tailored to meet the unique needs of your community effectively. Learn why an increasing number of governmental entities are turning to Granicus for the creation, development, and management of their digital platforms. Transform your website into a modern center that offers digital services, online forms, signature functionalities, payment solutions, and much more. Our experienced design and usability team has worked on over 1,500 government websites, giving us valuable insight into user behaviors that foster exceptional digital experiences customized for each community. Regardless of your experience level, our content management system (CMS) tools enable users to easily create and publish content, personalize interactions on the website, and adjust content for different devices. You can conveniently contact your dedicated account manager to address any website-related concerns, allowing you to concentrate more on your core responsibilities rather than website management. Formulated to address governmental needs, our websites come equipped with a broad range of features that enhance user-friendliness and boost community engagement and satisfaction. By employing our innovative solutions, you can ensure that your online presence not only fulfills but surpasses the expectations of your community, creating a more connected and informed populace. In today's digital landscape, it's essential to adapt and evolve continually to serve your community effectively.

What is GovMetric?

Utilize insights derived from customer feedback to develop services tailored to meet the specific needs of your communities and citizens. A thorough understanding of the customer journey at various touchpoints allows you to leverage this critical information to drive meaningful change. Improve the management of official interactions with customers, including handling complaints and Freedom of Information requests. Our expertise is geared towards helping you formulate a sustainable strategy that transforms your approach to engaging with customers and communities. We empower public service organizations to create opportunities for significant citizen interactions that lead to real improvements in people's lives. Our partnerships encompass a diverse range of organizations, such as local councils, housing associations, national transportation services, law enforcement agencies, government bodies, educational institutions, and the NHS. GovMetric is more than just a technology provider; we bring over seventy-five years of collective experience in customer and citizen engagement. Our commitment is to go beyond the conventional role of a vendor; we prioritize authentic partnerships to effect positive changes in public service delivery. By fostering collaboration and innovation, we aim to revolutionize how public services are perceived and experienced by citizens.

Media

Media

Integrations Supported

Granicus
govDelivery

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Granicus

Company Location

United States

Company Website

granicus.com/solution/govaccess/

Company Facts

Organization Name

GovMetric

Company Location

United Kingdom

Company Website

www.govmetric.com

Categories and Features

Citizen Engagement

Not specified

Website Builder

Not specified

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

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