Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Titan Reviews & Ratings
    374 Ratings
    Company Website
  • ToucanTech Reviews & Ratings
    177 Ratings
    Company Website
  • one.com Reviews & Ratings
    29 Ratings
    Company Website
  • AddSearch Reviews & Ratings
    140 Ratings
    Company Website
  • Hostinger Horizons Reviews & Ratings
    65 Ratings
    Company Website
  • Arlo Training Management Software Reviews & Ratings
    238 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,473 Ratings
    Company Website
  • Cheqroom Reviews & Ratings
    169 Ratings
    Company Website
  • BoldTrail Reviews & Ratings
    2,095 Ratings
    Company Website
  • Docket Reviews & Ratings
    58 Ratings
    Company Website

What is govAccess?

Your website must be tailored to meet the unique needs of your community effectively. Learn why an increasing number of governmental entities are turning to Granicus for the creation, development, and management of their digital platforms. Transform your website into a modern center that offers digital services, online forms, signature functionalities, payment solutions, and much more. Our experienced design and usability team has worked on over 1,500 government websites, giving us valuable insight into user behaviors that foster exceptional digital experiences customized for each community. Regardless of your experience level, our content management system (CMS) tools enable users to easily create and publish content, personalize interactions on the website, and adjust content for different devices. You can conveniently contact your dedicated account manager to address any website-related concerns, allowing you to concentrate more on your core responsibilities rather than website management. Formulated to address governmental needs, our websites come equipped with a broad range of features that enhance user-friendliness and boost community engagement and satisfaction. By employing our innovative solutions, you can ensure that your online presence not only fulfills but surpasses the expectations of your community, creating a more connected and informed populace. In today's digital landscape, it's essential to adapt and evolve continually to serve your community effectively.

What is OneVu?

IEG4's OneVu solution presents a thorough digital platform for council services, significantly improving customer engagement by resolving their inquiries instead of simply showcasing information. This groundbreaking system has achieved an impressive 50% decrease in phone calls for numerous councils. OneVu allows users to discover tailored answers to common questions, in addition to submitting and tracking the status of over 300 council services. A noteworthy insight is that more than 30% of customer calls are for updates on progress or follow-ups on issues, which OneVu effectively minimizes by offering progress tracking for every online submission. Users are granted immediate access to a collection of over 250 forms from the get-go, facilitating rapid deployment, and with the introduction of eDesigner, there are ample customization opportunities. Additionally, OneVu incorporates a sophisticated workflow engine that accommodates multi-step processes, enabling citizens to monitor their applications and services straight from their OneVu accounts, thus enriching the overall user experience. This cohesive integration of services not only streamlines administrative tasks but also enhances transparency and cultivates stronger relationships between councils and the communities they serve, ultimately leading to more satisfied constituents.

Media

Media

Integrations Supported

Granicus
govDelivery

Integrations Supported

Granicus
govDelivery

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Granicus

Company Location

United States

Company Website

granicus.com/solution/govaccess/

Company Facts

Organization Name

IEG4

Date Founded

2006

Company Location

United Kingdom

Company Website

www.ieg4.com/onevu

Categories and Features

Website Builder

Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label

Categories and Features

Popular Alternatives

Popular Alternatives

Objective Build Reviews & Ratings

Objective Build

Objective Corporation
OpenCities Reviews & Ratings

OpenCities

Granicus