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What is @Hand?

Welcome to hand.com, the dedicated service division of IgniteTech, where we aim to significantly elevate the value of your collaboration with us. Our team is here to help you discover and unlock immediate financial savings across major cloud platforms like AWS, Azure, and Google Cloud, all while requiring minimal effort on your part. You can start at no cost and have the opportunity to save up to ten times your annual subscription with IgniteTech, as illustrated by a client that managed to save over $400 million through our services. For those clients who are highly engaged and have demanding needs, IgniteTech's Platinum Support provides the most extensive support services and prioritizes the swift resolution of urgent issues. Our experienced Consulting Services teams offer unlimited programmatic support and practical consulting tailored specifically for IgniteTech Platinum customers, ensuring that projects run smoothly and align with your unique business objectives. Utilizing our proven methodologies, we ensure that all consulting initiatives are closely tied to your strategic aims, allowing us to deliver the most favorable results from our partnership. By entrusting us with the technical complexities, you can redirect your focus toward your core business operations, paving the way for greater growth and innovation. In this way, we become a valuable extension of your team, dedicated to your success.

What is Ignition?

Reclaim your time, enhance profitability, and improve cash flow with Ignition by seamlessly automating proposals, billing, payment collection, and workflows all within one comprehensive platform. As the top choice for contracts, billing, and collections automation, Ignition is designed specifically for accounting and professional services firms, driving increased efficiency and profitability. With a mission to revolutionize the way professional services engage with their clients, Ignition has empowered over 7,500 businesses to achieve their maximum revenue potential. To date, clients utilizing Ignition have successfully connected with 2 million customers, generating an impressive revenue of US $9 billion through the platform. The dedicated workforce of Ignition, comprising 180 professionals, extends across various countries, including Australia, Canada, New Zealand, the Philippines, the United States, and the United Kingdom. This global presence not only enhances its service capabilities but also fosters a diverse culture that drives innovation.

Media

Media

Integrations Supported

Azure Marketplace
Gusto
Karbon
MYOB
ProConnect Tax
QuickBooks Online
QuickBooks Online Advanced
Xero
Zapier

Integrations Supported

Azure Marketplace
Gusto
Karbon
MYOB
ProConnect Tax
QuickBooks Online
QuickBooks Online Advanced
Xero
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IgniteTech

Company Location

United States

Company Website

ignitetech.com/services

Company Facts

Organization Name

Ignition

Date Founded

2013

Company Location

Australia

Company Website

www.ignitionapp.com

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Mobility

App Management
Barcode Scanning
Compliance Management
Content Management
Data Collection
Data Management
File Management
Forms Automation
Mobile Messaging
Remote Access
Remote Systems Monitoring

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Legal Billing

Accounting Management
Automatic Billing
Calendar Management
Case Management
Client Portal
Document Management
Expense Tracking
Time Tracking

Proposal Management

Automatic Formatting
Calendar Management
Collaboration
Contact Management
Content Repository
Document Management
Electronic Signature
Knowledge Library
Pipeline Management
RFP Management
Requirements Management
Revision Management
Task Management
Templates
Version Control

Quoting

Automated Quoting
Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator
Proposal Management

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

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