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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is hc1?

Established with the mission of enhancing quality of life through exceptional care, the hc1 platform has emerged as a pioneer in bioinformatics focused on precision prescribing and testing. By harnessing the capabilities of a cloud-based system, the hc1 high-value care platform® effectively manages extensive live data sets, encompassing genomics and medication information, to deliver solutions that guarantee the correct patient receives the appropriate test and prescription. This innovative platform facilitates the optimization of diagnostic testing, prescribing practices, and overall patient care, impacting millions of individuals nationwide. To explore how hc1 is revolutionizing personalized care while minimizing waste for a multitude of health systems, diagnostic laboratories, and health plans, visit www.hc1.com for more information. Their dedication to advancing healthcare is evident in their commitment to improving outcomes for both patients and providers alike.

What is Salesforce Agentforce Health?

Agentforce Health is Salesforce’s purpose-built AI CRM platform for healthcare providers, payers, and public health organizations. Previously known as Health Cloud, it connects clinical, operational, and engagement data within a unified and compliant environment. The platform includes healthcare-specific data models, workflows, and interoperability standards to support complex care ecosystems. By integrating EHR systems and third-party applications, it ensures a seamless flow of accurate, real-time information. AI agents powered by Agentforce automate administrative processes, reduce manual workloads, and deliver actionable insights directly in the flow of work. Contact centers benefit from instant summaries of medical histories, eligibility, claims, and provider networks. Integrated Care Management tools enable flexible care plans and close care gaps efficiently. Intelligent document automation extracts and classifies data from faxes and forms to accelerate processing. Population health and disease surveillance capabilities support proactive interventions and faster response times. Built-in compliance and governance features maintain privacy and regulatory alignment. Health Cloud also integrates with Data 360, MuleSoft, Marketing Cloud, Slack, and Service Cloud for expanded functionality. Agentforce Health empowers healthcare organizations to deliver connected, personalized, and efficient care experiences at scale.

Media

Media

Integrations Supported

Airside
Bigtincan
CGM LABDAQ

Integrations Supported

CareBridge
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
Wufoo

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

hc1

Date Founded

2011

Company Location

United States

Company Website

hc1.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/healthcare/cloud/

Categories and Features

Assisted Living

Not specified

Bioinformatics

Not specified

Healthcare CRM

Marketing Automation
Patient Communications
Patient Management

Home Health Care

Not specified

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Billing & Invoicing
In-Patient Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Revenue Management

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
HIPAA Compliant

Patient Management

Not specified

Categories and Features

Healthcare CRM

Patient Communications
Patient Management

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing
Patient Records Management

Medical Affairs

Not specified

Patient Case Management

Activity Tracking
HIPAA Compliant

Patient Management

Patient Monitoring
Real Time Reporting

Patient Portal

Care Plans
EHR-Agnostic

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5.0 out of 5 stars

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