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What is hearDigits?
hearDigits is a clinically validated online hearing screening tool that allows organizations to easily integrate a brief, 2-minute digits-in-noise test directly on their websites, giving users the convenience to assess their hearing abilities from a browser while using headphones. Utilizing a proven speech-in-noise methodology, it accurately identifies hearing difficulties and presents results in signal-to-noise ratios that reflect real hearing capabilities. The platform offers customization features to match a provider's branding and user experience, collects user data during the screening for possible follow-ups, and sends results along with contact details through a secure cloud-based system, which enhances referral management, follow-up consultations, and sales opportunities for hearing aids. Furthermore, hearDigits is designed to be compatible with both mobile and desktop devices, can be easily embedded using simple code snippets, and integrates effortlessly with WordPress. This makes it an ideal solution for various applications like awareness campaigns, screening initiatives, lead generation, or remote healthcare services, ensuring that organizations can effectively connect with their target audiences while delivering important assessments of hearing health. Ultimately, hearDigits stands out as a versatile tool that enhances accessibility to hearing evaluations across multiple platforms.
What is NexTalk?
NexTalk’s Access Contact Center software showcases your organization's commitment to inclusivity and accessibility by enabling immediate and confidential communication with deaf and hard-of-hearing clients while maintaining compliance with federal ADA regulations. When a call is made by one of the approximately 48 million individuals who are deaf or hard of hearing, our cutting-edge software verifies the call and efficiently connects it to an available customer service agent. This system guarantees a secure and private interaction without requiring a third-party intermediary. After authentication, the TTY call is displayed on the agent’s computer screen, allowing for seamless communication through chat directly between your team and the customer. By prioritizing the need for secure and private exchanges, you not only fulfill ADA compliance but also elevate customer satisfaction and highlight your dedication to accessibility in your offerings. Ultimately, this innovative solution cultivates a more inclusive atmosphere and enhances your brand's reputation in the process. Furthermore, it reflects your organization’s proactive stance in addressing the diverse communication needs of all clients.
Integrations Supported
WordPress
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
hearX
Date Founded
2015
Company Location
South Africa
Company Website
hearxgroup.com/products/heardigits
Company Facts
Organization Name
NexTalk
Date Founded
2008
Company Location
United States
Company Website
www.nextalk.com/product/access-contact-center/
Categories and Features
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics