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What is i-Care?

i-Care represents an all-encompassing array of healthcare solutions that comply with global benchmarks, aimed at elevating the quality of service and management within hospitals and other healthcare establishments. It is primarily geared towards refining physician practices and enhancing the overall clinical experience. This system offers a robust Hospital Management Information System that caters to the diverse needs of various departments, such as wards, finance, human resources, critical care, administration, laboratories, radiology, blood banks, and pharmacies. As a fully integrated web-based platform, i-Care allows users the convenience of accessing the system from virtually anywhere, at any time. By optimizing operational processes and bolstering administrative oversight, this powerful system fosters greater responsiveness, efficient cost management, and augmented profitability. Furthermore, i-Care diligently preserves thorough patient records that include personal information, general examination results, detailed family history, diagnoses, prescriptions, and laboratory outcomes, guaranteeing that healthcare professionals have immediate access to crucial data. In summary, i-Care not only meets the operational demands of healthcare providers but also places a strong emphasis on enhancing patient safety and care quality, ultimately leading to a better healthcare experience for all stakeholders involved.

What is Meridian?

Meridian is a holistic hospital management information system tailored for clinics, hospitals, and healthcare networks. It includes a unified facility record that integrates vital functions such as reception management, appointment scheduling, patient documentation, consultations, lab processes, inpatient care, pharmacy oversight, billing, insurance management, and operational reporting. Beyond these core features, optional modules are available to enrich the system with additional functionalities such as telemedicine, emergency services, maternal and child healthcare, imaging services, surgical theatre oversight, chronic disease management, dental services, human resources management, financial accounting, procurement processes, and administrative tasks across multiple facilities. Patients enjoy convenient access to booking services, appointment reminders, and test results through communication channels like WhatsApp, SMS, or USSD, while staff can operate offline and sync their changes once they reconnect to the internet. The system also emphasizes security and reliability with features like audit trails, daily data backups, assistance with migration, staff training sessions, and continuous support. Primarily offered as a cloud-hosted solution, it also accommodates an on-premise licensing option for hospital groups, providing the necessary flexibility to meet various healthcare provider requirements. This versatile nature positions Meridian as a dependable solution for enhancing operational efficiency in diverse healthcare environments, ultimately contributing to improved patient care and streamlined processes.

Media

Media

Integrations Supported

Integrations Supported

DHIS2
M-PESA
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

The core system has a fixed monthly subscription per facility, priced according to facility size rather than user count. Additional modules are priced separately; some messaging and network services may incur external network charges. Setup, data migration, staff training, daily backups, updates and 24/7 support are included. Hospital groups can arrange enterprise terms, including an on-premise licence with a one-time purchase option.

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

iTack

Date Founded

2001

Company Location

Pakistan

Company Website

www.itacksolutions.com

Company Facts

Organization Name

DHS Africa

Date Founded

2025

Company Location

Germany

Company Website

meridian.dhs.africa

Categories and Features

Blood Bank

Not specified

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Medical Billing
Patient Records Management
Physician Management
Policy Management
Revenue Management

Categories and Features

Hospital Management

Not specified

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