Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Harmoni Reviews & Ratings
    16 Ratings
    Company Website
  • Qloo Reviews & Ratings
    23 Ratings
    Company Website
  • RouteGenie Reviews & Ratings
    49 Ratings
    Company Website
  • BoldTrail Reviews & Ratings
    2,107 Ratings
    Company Website
  • GWI Reviews & Ratings
    201 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,958 Ratings
    Company Website
  • MikMak Reviews & Ratings
    85 Ratings
    Company Website
  • Sumsub Reviews & Ratings
    227 Ratings
    Company Website
  • Evertune Reviews & Ratings
    1 Rating
    Company Website
  • Revaly Reviews & Ratings
    7 Ratings
    Company Website

What is i-Genie.ai?

i-Genie.ai functions as a dynamic operating system designed for consumer insights, utilizing artificial intelligence to analyze extensive digital signals from various sources including social media, search engines, and product evaluations. This innovative platform allows insights teams to convert consumer data into actionable intelligence, thereby deepening their comprehension of brand performance, identifying emerging trends, tracking innovations, assessing social impact, and improving overall customer experiences. Through the effective use of AI technology, i-Genie.ai equips organizations with the tools necessary to make well-informed decisions driven by thorough consumer insights. Moreover, this advanced system not only enhances strategic planning but also fosters a culture of data-driven decision-making within organizations.

What is Dovetail?

Dovetail is an AI-native platform designed to help organizations build better products through continuous, automated customer intelligence. It ingests and analyzes a wide range of qualitative data, including interview transcripts, support tickets, usability test results, survey responses, and document analysis, transforming them into rich, actionable insights at lightning speed. Dovetail’s AI-powered chat interface enables teams to ask questions and get instant, cited answers from customer data, fostering data-driven decision-making. The platform integrates smoothly with collaboration tools like Slack and Microsoft Teams, ensuring that customer feedback is woven into everyday workflows. It also includes a recruitment feature, allowing teams to find and manage research participants from a pool of over 3 million verified consumers and professionals. Trusted by some of the world’s most innovative companies including Amazon, Atlassian, and Okta, Dovetail has proven ROI benefits—delivering over 200% return with payback in under six months. The platform supports a variety of roles such as product managers, UX researchers, designers, marketers, and customer success teams, making it versatile for enterprise-wide adoption. Dovetail continuously organizes feedback from disparate channels, alerts teams to emerging themes, and tracks trends over time, helping businesses stay close to their customers’ needs. Its enterprise-grade security and compliance features ensure data privacy and reliability. By simplifying the process of capturing and analyzing customer intelligence, Dovetail accelerates innovation and drives superior user experiences.

Media

No images available

Media

Integrations Supported

Asana
Evernote
Facebook
Feefo
Freshdesk
GitHub
Gmail
Google Analytics
Google Forms
Intercom
Jira
Magellan AI
Microsoft OneNote
Microsoft Teams
Surfside
SurveyMonkey
Trello
Wufoo
X (Twitter)
Zendesk

Integrations Supported

Asana
Evernote
Facebook
Feefo
Freshdesk
GitHub
Gmail
Google Analytics
Google Forms
Intercom
Jira
Magellan AI
Microsoft OneNote
Microsoft Teams
Surfside
SurveyMonkey
Trello
Wufoo
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$29/user/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

i-Genie.ai

Date Founded

2022

Company Website

i-genie.ai

Company Facts

Organization Name

Dovetail Research

Date Founded

2017

Company Location

Australia

Company Website

dovetail.com

Categories and Features

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Categories and Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Popular Alternatives

Sharpr Reviews & Ratings

Sharpr

Dynata

Popular Alternatives