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What is iCloudFIS?

Protect yourself from costly legal conflicts by leveraging historical information about property maintenance. Transitioning from outdated paper checklists to sophisticated digital maintenance systems and prompt work orders effectively reduces inefficiencies. You can also obtain thorough audit trails for every inspection and maintenance activity performed by your personnel or subcontractors. By ensuring that your guests always enjoy a clean and safe environment, you can foster greater customer loyalty. The system allows for automatic monitoring of service agreements and employee performance, helping you identify problems before they affect your budget. Additionally, it lowers expenses tied to facility management, inspections, and upkeep, as it functions smoothly both online and offline. You will receive immediate notifications for urgent incidents, removing the need for paper records or physical storage solutions. The platform offers real-time reporting and customizable administrative dashboards, with the capability to export information to any system. Featuring self-service administration that requires no IT assistance, it includes native applications for iOS and Android devices. Furthermore, you can upload and manage floor plans, ensuring accountability through photo verification and streamlined work order creation and follow-up processes. This cutting-edge strategy not only enhances operational efficiency but also significantly improves overall accountability and response times, making it an essential tool for modern facility management.

What is IssuTrax?

Enhancing the experiences of guests, increasing staff productivity, improving communication, and driving revenue growth are key objectives for the hospitality industry. A comprehensive and intuitive collection of web and mobile tools designed for facility maintenance and service automation caters specifically to hotels, cruise ships, resorts, and property management, all with the goal of enriching their environments, safeguarding their assets, and optimizing maintenance while elevating guest service standards. IssuTrax™ acts as a flexible software solution for tracking issues and managing maintenance, which promotes efficiency, collaboration, and accountability by providing users with vital tools and systems essential for outstanding customer support. By integrating personnel, locations, and resources into a cohesive system, IssuTrax facilitates real-time collaboration and creates a robust framework for generating, tracking, and overseeing guest service requests, maintenance tasks, safety issues, and vendor work, all in one streamlined platform. This forward-thinking strategy not only simplifies operational processes but also guarantees that every detail of guest satisfaction is carefully managed and enhanced. Additionally, the system’s capability to adapt to varying operational needs makes it an invaluable asset for those in the hospitality sector.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Android
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

iCloudFIS

Company Website

icloudfis.com

Company Facts

Organization Name

OnboarD Software

Date Founded

2000

Company Location

United States

Company Website

www.onbts.com

Categories and Features

Facility Management

Asset Management
Commercial Properties
Facility Scheduling
Incident Management
Inspection Management
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Work Order Management

Work Order

Job Management
Preventive Maintenance
Recurring Appointments
Scheduling
Task Management

Categories and Features

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Quality Assurance Management
Routing

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Scheduling
Recurring Issues
Task Management

Work Order

Dispatch Management
Job Management
Recurring Appointments
Routing
Scheduling
Task Management

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