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What is iCourier?

iCourier’s headquarters is committed to meeting all operational needs of your organization. We provide your enterprise with the fundamental resources required to succeed in today’s highly competitive environment. Our extensive offering encompasses order entry, dispatch, communication, reporting, invoicing, account management, and various other essential features, all seamlessly integrated into three user-friendly applications. By harnessing advanced technology, we aim to provide top-notch software and service, taking great pride in our achievements. The Calltaker Desk is an exceptionally efficient tool for order entry, crafted for simplicity; even those with minimal calltaker experience can begin processing orders swiftly. Its built-in mapping interface enables operators to verify address and zoning details without difficulty. Furthermore, the automated calculation of pricing and deadlines guarantees that your business information is recorded both swiftly and accurately. The capabilities of the calltaker are defined by their profile, determining whether they can adjust customer discounts, change order prices, dispatch, or cancel orders, thus ensuring a clear operational framework. This level of oversight and functionality empowers businesses to manage their order processes effectively while significantly enhancing overall operational efficiency. Additionally, this integrated system fosters collaboration among team members, leading to improved communication and a more cohesive work environment.

What is RescueNet?

RescueNet is a widely used software suite specifically designed for the Emergency Medical Services (EMS) and Fire sectors, featuring a variety of integrated applications for communication, charting, and billing that collectively address more than 13 million EMS and Fire incidents annually. This solution functions on a client-server architecture, requiring a dedicated server that can either be set up on the customer's premises or located within a ZOLL Data Systems data center. One of its key components, RescueNet Dispatch, is a user-friendly computer-aided dispatch (CAD) system aimed at improving operational efficiency across all functions. By incorporating cutting-edge features and smart technology, RescueNet Dispatch greatly enhances the processes of call-taking and dispatching, which in turn reduces response times significantly. In light of the intricacies involved in data management, it is essential that your electronic patient care reporting (ePCR) data remains comprehensive, secure, and capable of providing insights that are vital for effective business operations. The RescueNet ePCR module supports medics by providing step-by-step guidance for accurate data collection, thereby improving both the speed and precision of the information captured. This holistic strategy helps ensure that emergency services function optimally, ultimately resulting in better outcomes for the communities they serve. Furthermore, the integration of these systems fosters a seamless workflow, enabling first responders to focus more on patient care rather than administrative tasks.

Media

Media

Integrations Supported

DOCTRIX

Integrations Supported

DOCTRIX

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iCourier

Company Website

www.icourier.net

Company Facts

Organization Name

ZOLL Data Systems

Company Website

www.zolldata.com

Categories and Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

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