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What is iELS?

iELS introduces a powerful marketing strategy aimed at helping businesses identify, keep, and boost customer loyalty by rewarding their patrons. This thorough and enduring strategy enables companies to create flexible and dynamic business rules that promote loyalty effectively. Referred to as the cutting-edge E-Loyalty System, iELS can be customized to address the changing demands of clients, ensuring they are prepared for both present and future challenges. It empowers organizations to utilize sophisticated web-based applications while enabling the smooth implementation of electronic data capture (EDC) terminals at customer interaction points. With its unique and efficient loyalty marketing framework, iELS provides unmatched adaptability in developing a comprehensive solution that aligns with the long-term goals and strategies of its clients. Investing in loyalty marketing allows businesses to significantly improve customer retention, which in turn can lead to increased profitability and sustained growth in a competitive landscape. Furthermore, maintaining a consistent focus on customer engagement is crucial for nurturing enduring relationships in today’s rapidly evolving business environment. Ultimately, a strong loyalty program can transform how businesses connect with their customers, fostering a sense of community and trust.

What is Patch Retention?

Patch Retention is an all-encompassing platform designed to boost customer retention by offering a wide range of tools that promote engagement and loyalty among clients. Its features include automated customer journeys, email and SMS marketing, a chat widget for seamless communication, as well as analytics and insights that aid businesses in understanding customer interactions. In addition, it provides referral programs and customer segmentation tools that enable companies to tailor their communications while gaining deeper insights into customer behaviors. A key component of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which allows businesses to obtain detailed insights into their customer demographics, facilitating the development of highly effective retention strategies. By integrating these functionalities, Patch Retention aims to enhance customer loyalty, reduce churn rates, and support ongoing business growth. This comprehensive methodology not only strengthens the relationship between companies and their customers but also fosters a proactive approach to meeting customer needs. Ultimately, Patch Retention positions businesses to thrive in a competitive landscape by prioritizing customer satisfaction and engagement.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cardbiz Solutions

Company Website

www.cardbiz.com.my/products/software/loyalty-program-iels

Company Facts

Organization Name

Patch Retention

Date Founded

2011

Company Location

United States

Company Website

patchretention.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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