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What is iGMS?

iGMS is a platform designed for vacation rentals that streamlines the management of short-term rental operations for hosts. This software enables users to oversee all their Airbnb, Booking.com, and HomeAway accounts from one centralized dashboard. Additionally, the mobile app offers the same robust features for on-the-go management. Users benefit from automated messaging with guests, tools for managing reviews, customizable templates, and systems for team collaboration and task assignments. The platform also includes an advanced channel management system, comprehensive financial reporting, and efficient payment processing solutions. For those interested in trying out the service, a free 14-day trial is available, and no credit card information is required to sign up. This trial allows potential users to explore the full range of features before committing to a subscription.

What is HostReply?

HostReply stands out as a pioneering cloud-based solution aimed at supporting short-term rental hosts and property managers by functioning as an AI co-host and a central hub for guest communications. The platform provides seamless integration with various property management systems (PMS), enabling users to manage reservations, listing details, and interactions all from a singular dashboard. Utilizing contextual information related to bookings, house rules, property specifics, and past correspondence, it generates tailored responses on PMS channels that hosts can review and dispatch with just one click, while also flagging inquiries that need personal attention. Guests have the flexibility to communicate through multiple channels such as Airbnb, Booking.com, email, and WhatsApp, and can receive responses in 32 languages, which includes translation features for ongoing dialogues. Furthermore, the Sales Agent feature allows qualified guests to extend their stays for available nights, following the pricing policies set by the host. The beta iteration of Host AI is capable of addressing questions related to bookings, check-ins, and details about guests. Moreover, the Pro plan includes functionalities for generating Nuki smart-lock codes for bookings and offers compatibility with heating systems for temperature control. In summary, HostReply emerges as a holistic tool for vacation rental managers, significantly improving their capability to oversee guest interactions and streamline related tasks alongside their PMS, thereby ultimately enhancing operational efficiency and guest satisfaction in the rental industry. This innovative platform not only simplifies processes but also fosters a better overall experience for both hosts and guests alike.

Media

Media

No images available

Integrations Supported

Airbnb
Beyond
Booking.com
Boostly
DPGO
EveryDoor
KeyNest
Operto Teams
PriceLabs
Stripe
TheReach
Tripadvisor
TurnoverBnB
Vrbo

Integrations Supported

Guesty
Hostaway
Smoobu
WhatsApp

API Availability

Has API

API Availability

Pricing Information

$14 per property per month
Free Trial Offered?

Pricing Information

€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

iGMS

Date Founded

2015

Company Location

Canada

Company Website

www.igms.com/software/try

Company Facts

Organization Name

HostReply OÜ

Date Founded

2023

Company Location

Estonia

Company Website

hostreply.com

Categories and Features

Hospitality Property Management

Employee Management
GDS / OTA Integration
Guest Experience (GEM)
Housekeeping Management
Multi-Property
Online Booking
Reservations Management
Reviews Management
Single Property
Vacation Rental

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Categories and Features

Guest Messaging

Not specified

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