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What is iGenius Crystal?

Any team can easily discover critical insights through straightforward discussions, removing the necessity for extensive training or advanced data skills. Crystal offers customization tailored to your organization's unique needs, facilitating effective collaboration among your teams to produce actionable insights. With continuous data monitoring available around the clock, Crystal keeps you informed of important changes, ensuring you receive both anticipated answers and unexpected revelations. Available on mobile and desktop devices, your teams gain immediate insights from any location, avoiding the cumbersome task of sifting through reports. You can realize your use case in mere days rather than months, thanks to the user-friendly setup that Crystal provides. Its low-code and no-code connections to existing data sources enhance your current BI investments, providing immediate business value while empowering teams to explore new opportunities. This increased accessibility not only streamlines operations but also promotes a more data-driven culture throughout the organization, ultimately leading to improved decision-making processes.

What is Crystal Quality?

Crystal Quality is an all-encompassing multimedia recording platform available online, tailored for TDM, analog, and VoIP settings, and it supports a wide range of telephony interfaces, including analog trunks/extensions, digital trunks like ISDN BRI/PRI and E1/T1, as well as VoIP trunks/extensions and both discrete and trunked radios. Developed by Avdor CIS, Crystal Quality simplifies the management of numerous recording types, which encompass call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all presented through a user-friendly and visually appealing interface. The platform offers a variety of flexible pricing structures, allowing businesses to easily choose the most suitable plan that aligns with their specific needs while ensuring cost savings and maximized benefits. Avdor CIS’s innovative approach merges call recording and monitoring into a remarkable, unified solution that effectively addresses all organizational requirements. Moreover, Crystal Quality significantly boosts operational efficiency by bringing together various modes of communication into one streamlined system, thus fostering better collaboration and responsiveness across teams. Ultimately, this solution exemplifies how technology can enhance business processes and improve overall productivity.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iGenius

Date Founded

2016

Company Location

Italy

Company Website

www.igenius.ai/

Company Facts

Organization Name

Avdor CIS

Date Founded

2010

Company Location

Israel

Company Website

www.crystalrs.com

Categories and Features

Data Science

Access Control
Advanced Modeling
Audit Logs
Data Discovery
Data Ingestion
Data Preparation
Data Visualization
Model Deployment
Reports

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

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