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What is ilert?

Ilert provides an all-encompassing solution for IT alert management, on-call scheduling, and incident communication, which empowers DevOps teams to respond to incidents more effectively. The platform seamlessly integrates with a variety of monitoring solutions, augmenting their functionality through reliable alert notifications, streamlined on-call schedules, automated escalation protocols, and specialized status pages. Originating from Germany, ilert is solely hosted by cloud service providers that operate data centers located within Europe. Moreover, it complies with GDPR standards and is certified under ISO 27001, guaranteeing a superior level of data protection and security. This unwavering commitment to regulatory compliance underscores ilert's focus on delivering a reliable service to its users, ultimately fostering trust and confidence in its capabilities. By prioritizing both functionality and security, ilert positions itself as an essential tool for modern IT teams.

What is Alert Catcher?

Optimize Incident Notifications with Alert Catcher, which streamlines the merging and automation of alerts from critical systems such as SIEM and EMS. Users have the ability to customize notifications to fit their preferences, while the escalation process effectively creates tickets within Jira Service Desk. This solution is particularly advantageous for the Information Security Management team, Jira Service Desk platform administrators, and those overseeing applications from outside information systems. Additionally, IT and software development teams benefit from a tailored endpoint for incident creation and updates, incorporating specific restrictions for these processes and allowing for the aggregation of incidents based on predefined criteria to generate problems. With a variety of connection types for third-party systems and the potential for workflow enhancements in Jira, Alert Catcher also enables bi-directional integrations. The system is crafted to seamlessly connect with an extensive range of SIEM and EMS platforms, ensuring that it effectively captures requirements from external sources by introducing a new component referred to as a connection. This comprehensive approach not only boosts operational efficiency but also fosters better collaboration across different departments, ultimately leading to a more cohesive incident management process.

Media

Media

Integrations Supported

Dash0
Datadog
Datto RMM
Datto Workplace
Easyflow
GitHub
Icinga
Microsoft Teams
New Relic
Oh Dear
Okta
Quickwork
ServiceNow
Slack
Stackreaction
TOPdesk
Uptime.com
Zendesk
Zendesk Connect

Integrations Supported

API Availability

API Availability

Pricing Information

$0
Free Version
Free Trial Offered?

Pricing Information

$10 per user, one-time payment
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

ilert

Date Founded

2011

Company Location

Germany

Company Website

www.ilert.com

Company Facts

Organization Name

Softlist

Date Founded

2004

Company Location

Poland

Company Website

alertcatcher.com

Categories and Features

Incident Management

Incident Reporting

IT Alerting

Not specified

Website Monitoring

Availability Testing
Event Logs
FTP Monitoring
Maintenance Scheduling
Performance Metrics
Uptime Reporting

Categories and Features

Incident Management

Incident Reporting

IT Alerting

Not specified

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