Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • UptimeRobot Reviews & Ratings
    880 Ratings
    Company Website
  • Uptime.com Reviews & Ratings
    479 Ratings
    Company Website
  • AdRem NetCrunch Reviews & Ratings
    165 Ratings
    Company Website
  • Grafana Cloud Reviews & Ratings
    860 Ratings
    Company Website
  • ManageEngine EventLog Analyzer Reviews & Ratings
    211 Ratings
    Company Website
  • Freshservice Reviews & Ratings
    2,173 Ratings
    Company Website
  • Overmonitor Reviews & Ratings
    8 Ratings
    Company Website
  • Passwork Reviews & Ratings
    129 Ratings
    Company Website
  • Serviceaide Reviews & Ratings
    244 Ratings
    Company Website
  • HSI Donesafe Reviews & Ratings
    176 Ratings
    Company Website

What is ilert?

Ilert provides an all-encompassing solution for IT alert management, on-call scheduling, and incident communication, which empowers DevOps teams to respond to incidents more effectively. The platform seamlessly integrates with a variety of monitoring solutions, augmenting their functionality through reliable alert notifications, streamlined on-call schedules, automated escalation protocols, and specialized status pages. Originating from Germany, ilert is solely hosted by cloud service providers that operate data centers located within Europe. Moreover, it complies with GDPR standards and is certified under ISO 27001, guaranteeing a superior level of data protection and security. This unwavering commitment to regulatory compliance underscores ilert's focus on delivering a reliable service to its users, ultimately fostering trust and confidence in its capabilities. By prioritizing both functionality and security, ilert positions itself as an essential tool for modern IT teams.

What is Shoreline Incident Insights?

Teams can enhance their on-call experience by leveraging automated tools for incident categorization, filtering, and analysis without incurring any costs. The Incident Insights tool effectively tracks metrics such as the number of incidents, mean time to acknowledge (MTTA), mean time to resolve (MTTR), and average priority level, while also utilizing machine learning to identify the most prevalent causes of incidents, allowing users to assess overall team performance and promote ongoing enhancements across various services and teams. Additionally, Shoreline boasts SOC 2 certification, ensuring that data security measures are integral to its architecture, including comprehensive encryption protocols for data both in transit and at rest. The design of Incident Insights guarantees that it functions as a read-only tool, which means it does not interfere with operational systems. This ensures that users can confidently analyze incident data without the risk of disrupting production environments.

Media

Media

Integrations Supported

Dash0
Datadog
Datto RMM
Datto Workplace
Easyflow
Icinga
Microsoft Teams
New Relic
Oh Dear
Okta
Quickwork
ServiceNow
Slack
Stackreaction
TOPdesk
Uptime.com
Zendesk
Zendesk Connect

Integrations Supported

Opsgenie
PagerDuty

API Availability

API Availability

Has API

Pricing Information

$0
Free Version
Free Trial Offered?

Pricing Information

$0
Incident Insights is 100% FREE.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ilert

Date Founded

2011

Company Location

Germany

Company Website

www.ilert.com

Company Facts

Organization Name

Shoreline.io

Date Founded

2019

Company Location

United States

Company Website

www.shoreline.io/product/insights

Categories and Features

Incident Management

Incident Reporting

IT Alerting

Not specified

Website Monitoring

Availability Testing
Event Logs
FTP Monitoring
Maintenance Scheduling
Performance Metrics
Uptime Reporting

Categories and Features

Incident Management

IT Incident Management
Incident Reporting
Root-Cause Diagnosis
Task Management
Ticket Management

Popular Alternatives

Popular Alternatives

SIGNL4 Reviews & Ratings

SIGNL4

Derdack
Opsgenie Reviews & Ratings

Opsgenie

Atlassian