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What is ilert?

Ilert provides an all-encompassing solution for IT alert management, on-call scheduling, and incident communication, which empowers DevOps teams to respond to incidents more effectively. The platform seamlessly integrates with a variety of monitoring solutions, augmenting their functionality through reliable alert notifications, streamlined on-call schedules, automated escalation protocols, and specialized status pages. Originating from Germany, ilert is solely hosted by cloud service providers that operate data centers located within Europe. Moreover, it complies with GDPR standards and is certified under ISO 27001, guaranteeing a superior level of data protection and security. This unwavering commitment to regulatory compliance underscores ilert's focus on delivering a reliable service to its users, ultimately fostering trust and confidence in its capabilities. By prioritizing both functionality and security, ilert positions itself as an essential tool for modern IT teams.

What is Sorry?

Stay competitive by delivering real-time updates to your clients, keeping them informed and reassured. Our sophisticated monitoring automation handles the labor-intensive tasks, enabling you to concentrate on what truly matters. You can relax, knowing that assistance is readily available, whether you need to respond to helpdesk requests or reach out to your account manager directly. This ensures that everyone in your organization stays aware of the most recent developments, promoting consistent communication. With a status page that is publicly accessible on any mobile device, users can effortlessly check for updates from any location. In today's environment, clients value honesty and transparency, and by proactively addressing any downtime, you can cultivate a deeper trust. The system is crafted to highlight the latest updates on the status page, guaranteeing that information remains up-to-date. Adopting a proactive approach decreases the likelihood of overwhelming your helpdesk with inquiries and concerns. Furthermore, you can simplify the update process by scheduling automatic notifications for planned maintenance, easing the burden on everyone involved. This strategy not only improves communication but also significantly strengthens your rapport with customers, creating a more resilient business relationship. Ultimately, a strong emphasis on transparency and efficiency will position your organization to thrive in a competitive landscape.

Media

Media

Integrations Supported

Datadog
New Relic
Dash0
Datto RMM
Datto Workplace
GitHub
Icinga
Microsoft Teams
Nagios Core
Okta
Quickwork
ServiceNow
Slack
SolarWinds Pingdom
Stackreaction
TOPdesk
Uptime.com
UptimeRobot
Zendesk
Zendesk Connect

Integrations Supported

Datadog
New Relic
Dash0
Datto RMM
Datto Workplace
GitHub
Icinga
Microsoft Teams
Nagios Core
Okta
Quickwork
ServiceNow
Slack
SolarWinds Pingdom
Stackreaction
TOPdesk
Uptime.com
UptimeRobot
Zendesk
Zendesk Connect

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ilert

Date Founded

2011

Company Location

Germany

Company Website

www.ilert.com

Company Facts

Organization Name

Sorry

Company Location

United Kingdom

Company Website

www.sorryapp.com

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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