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What is iLumio?
Presenting a state-of-the-art, comprehensive cloud-based solution for the hospitality sector, iLumio transforms the way hotels engage with their guests throughout their entire experience. From the moment a guest books a room to their choice of entertainment during their stay, including mobile check-in and the use of digital locks, every interaction is made more efficient. The iLumio Mobile Concierge is highlighted as the leading digital guest service platform on mobile devices, enhancing guest relationship management during all stages of their visit, such as booking, check-in, personalization of preferences, and support after checkout. Additionally, iLumio Valet is recognized as a pioneering multimedia digital entertainment and service system, positioned as the top choice in digital guest services available via hotel televisions. Complementing this, a dedicated tablet application in each room fosters seamless room automation and effective communication between guests and hotel personnel. This all-inclusive strategy not only enriches the guest experience but also significantly boosts operational efficiency within the hospitality industry, making it a game-changer for hotel management. Through its innovative offerings, iLumio sets a new standard for guest satisfaction and operational success.
What is Civitfun?
Civitfun emerges as the leading platform that revolutionizes the guest experience right from check-in to check-out. As a pioneer in digitizing all aspects of a guest's journey, Civitfun integrates flawlessly with the hotel’s property management system (PMS). It adeptly transfers guest data directly to the PMS, ensuring you obtain essential information such as email addresses while strictly following privacy regulations. With the ability for guests to choose from available rooms, their selections are immediately reflected in the PMS, making those rooms unavailable to others. Moreover, our platform allows you to create customizable surveys to gather any specific information needed from your guests, enhancing your service delivery. During the online check-in process, guests can securely finalize payments for their bookings and any tourist taxes, which the PMS recognizes as settled, allowing for a seamless transfer of funds to your bank account through a secure payment gateway. Once the check-in process is complete and room assignments are confirmed, guests receive an electronic key or access code (either via BLE or a pin code) for easy entry. This all-encompassing digital solution not only boosts operational efficiency but also ensures a contemporary and user-friendly experience for guests, ultimately leading to higher satisfaction levels. Civitfun’s innovative approach sets a new standard in hospitality technology, making it indispensable for modern hotels.
Integrations Supported
5stelle*
Avalon Bookings Manager
Booking.com
Cloudbeds
Hotelware PMS
Mews
Mini Hotel PMS
Oracle Hospitality Reporting and Analytics
Protel Booking Engine
QuoHotel
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
iLumio
Company Location
Poland
Company Website
ilumioapp.com
Company Facts
Organization Name
Civitfun Hospitality
Company Location
Spain
Company Website
en.civitfun.com
Categories and Features
Hotel Guest Experience
Not specified
Hotel Keyless Entry
Not specified
Categories and Features
Reservations
Not specified