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What is iMin OS?

When the device is powered on, the settings and preferences menu is readily available, facilitating a swift and hassle-free setup process. The iMin UI represents a highly refined operating system derived from Android, specifically tailored for intelligent commercial devices, which significantly enhances system performance through optimized interactive experiences and practical applications. Users have the option to enable private mode, ensuring that applications do not function without the navigation bar and that intrusive notifications are effectively blocked. For any concerns regarding product usage, the user manual proves to be an indispensable tool, providing clear and effective solutions. It is advisable for users facing challenges with the product to refer to the user manual for prompt assistance. Moreover, the device offers a remote control feature, enabling technicians to assist from afar, which is nearly as effective as direct interaction. Additionally, the hardware butler functionality allows users to effortlessly monitor the device's status at a glance, keeping them updated on its performance. This all-encompassing strategy guarantees that users have immediate access to all the support they need, enhancing their overall experience with the device. Overall, the combination of these features results in a user-friendly environment that prioritizes convenience and efficiency.

What is SecureDesk?

SecureDesk is a self-hosted solution tailored for remote support and device management exclusively for Windows systems, ensuring that all operations are conducted through the user's own infrastructure without depending on external cloud services. It offers two distinct connection modes: attended sessions, which allow for real-time support with the consent of the end user, and unattended access, ideal for managing devices such as servers or kiosks that lack on-site personnel. For instances requiring advanced troubleshooting, technicians can utilize a SYSTEM-level shell to execute administrative commands directly on the device. At the core of its architecture is a strong encryption framework; both the technician’s console and the remote device generate their own AES-256-GCM encryption keys independently, with connections being initiated exclusively from the endpoints involved. The self-hosted relay that enables each session transmits only encrypted data and does not retain any keys, which means even the operator of the relay is unable to decrypt or access the content of the sessions. This innovative design significantly boosts security and delivers reassurance to users who are particularly concerned about data protection during remote support activities. In essence, SecureDesk stands out as a reliable choice for organizations looking to maintain full control over their data while ensuring a secure remote management environment.

Media

Media

No images available

Integrations Supported

QueueBuster

Integrations Supported

QueueBuster

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually
Up to 10 operators
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iMin Technology

Date Founded

2018

Company Location

Singapore

Company Website

www.imin.sg/en/os-2/

Company Facts

Organization Name

Rubix Technology

Date Founded

2012

Company Location

United States

Company Website

www.rubixtechnology.com

Categories and Features

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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