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What is iONE360?

iONE360 stands out as a renowned omni-channel visual product configurator that seamlessly blends 3D, AR, VR, automated rendering, and a room planner into a single, integrated platform. This all-encompassing tool equips users to manage every facet of product data, tailor product configurations, oversee assets, and distribute them efficiently across both digital and physical channels. Functioning as a holistic solution for 3D product configuration through a guided selling framework, iONE360 enables the creation of lifelike visuals for a range of product variants, displaying them in realistic settings using Augmented Reality, while also incorporating these products into an easy-to-navigate room planner. With its powerful CTO and CPQ features, iONE360 empowers both backend teams and consumers to personalize complex products and place orders with precision, thereby reducing the likelihood of errors. By allowing customers to visualize each step of the buying process, it addresses uncertainties within minutes, instilling confidence that can significantly enhance sales. The platform is capable of elevating conversion rates dramatically, ranging from 27% to 70%. Additionally, the functionalities of the room planner stimulate further purchases, prompting customers to spend up to three times their initial budget. Thus, iONE360 not only refines the shopping journey but also plays a pivotal role in amplifying overall business revenue. Businesses leveraging iONE360 can expect a transformative impact on their sales strategies and customer engagement.

What is Etiya CRM?

For any organization striving for achievement, building exceptional customer relationships is crucial, and the first step in this journey is adopting a clear and effective customer relationship management (CRM) strategy. CRM involves all the techniques, practices, and technologies that organizations employ to manage interactions with both current and potential customers. By utilizing effective CRM strategies, businesses can develop deeper connections with their clientele, which in turn fosters greater loyalty and retention, factors that greatly affect a company's bottom line. Etiya's Customer Relationship Management solution offers a flexible, customer-centric, omni-channel experience that empowers organizations to exceed customer expectations through interactions on diverse platforms and channels. Moreover, Etiya CRM includes a thorough, integrated lead-to-cash process that streamlines customer management. By analyzing social media, companies can uncover communities of interest and identify potential avenues for cross-selling and upselling, thus further enhancing customer relationships. In this rapidly changing market landscape, harnessing these insights is not just beneficial; it can serve as a significant competitive edge for businesses looking to thrive. Consequently, investing in effective CRM solutions is more critical than ever for sustained success.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Magento
Wipro Cloud Studio
WooCommerce
WordPress

Integrations Supported

Amazon Web Services (AWS)
Magento
Wipro Cloud Studio
WooCommerce
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

€250
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iONE360

Date Founded

1981

Company Location

Netherlands

Company Website

www.ione360.com

Company Facts

Organization Name

Etiya

Company Location

Netherlands

Company Website

www.etiya.com/en/products/customer-relationship-management

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Product Configurator

2D Drawing
3D Modeling
Analysis & Constraints
Custom Pricing Options
Inventory Management
Recommendation Engine
eCommerce

Visual Configuration

2D Configuration
3D Configuration
CPQ Integration
Custom Pricing Options
Documentation
Dynamic Environments
Nonvisual Support
Saved Versions
Zoom In

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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