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Ratings and Reviews 0 Ratings
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What is iRecall?
iRecall® has emerged as the leading platform for client communications in the veterinary industry, enabling veterinarians to extend their expertise and care beyond their practice walls to millions of pet owners and their animals. This platform offers a seamless delivery of automated, tailored, and personalized content throughout the entire customer experience via reminders, educational initiatives, and feedback surveys.
The core features of iRecall® include Engage, Remind, and Review.
* Engage: Pet owners are empowered to take an active role in their pets' healthcare by receiving timely education and advice, with the option to create custom marketing campaigns or utilize pre-designed templates.
* Remind: A suite of straightforward text, email, and postal reminder services that ensure clients can effortlessly book, apply, or reorder services and treatments, guaranteeing that reminders reach clients every single time.
* Review: Feedback surveys that quickly gather client opinions, fostering a stream of positive online reviews in real-time.
With these features, iRecall® not only enhances communication but also strengthens the bond between veterinarians and pet owners.
What is Count3r?
Connect your customers' digital journeys to tailored support, enhancing their experience through various interaction methods like face-to-face meetings, phone conversations, video calls, and messaging using our cutting-edge platform. Effortlessly merge customer pathways from your website into personalized advisory sessions. By utilizing our simple JavaScript plug-in on your brand's website, you can monitor visitor behavior while maintaining their anonymity. This plug-in smoothly converts online interactions into customized consultation dialogues, whether they occur in-store or over the phone. Advisors gain crucial insights from these digital engagements via a dedicated application tailored for their needs, ultimately allowing them to operate more efficiently. In an age where many sales associates seem disconnected in the online shopping realm, Count3r equips team members with vital information about products, sales methods, and store details right on their tablets. This approach empowers your sales staff to reclaim their status as trusted shopping consultants, potentially boosting sales figures by as much as 20%. We enable advisors to confidently recommend additional products to every customer across all sections of the store, thereby enhancing overall profitability. By offering outstanding customer experiences that blend the advantages of online shopping with personalized service, you can significantly improve your conversion rates. This strategy fosters a more immersive and gratifying shopping atmosphere that fulfills the expectations of contemporary consumers, ultimately driving loyalty and repeat business.
Integrations Supported
Microsoft Dynamics 365
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Virtual Recall
Date Founded
2012
Company Location
United Kingdom
Company Website
www.virtualrecall.com
Company Facts
Organization Name
Teller
Date Founded
2013
Company Location
Netherlands
Company Website
www.count3r.com
Categories and Features
Veterinary
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans
Categories and Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management