
Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
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CrankWheel offers the ability to share your screen during a call, making it simple to create captivating presentations. By sending a link through email or SMS, viewers can access the presentation in any browser on any device. Designed with user-friendliness in mind, CrankWheel is an excellent tool for connecting with customers and facilitating business transactions. The platform is particularly beneficial for professionals such as insurance agents, mortgage advisors, solar consultants, educators, and customer support representatives.
Moreover, integration with websites is straightforward, enabling users to implement a Demo button for instant notifications about viewer engagement. You can even track whether your audience is focused on your content. Our Chrome Extension has empowered more than 50,000 users to effortlessly share their screens with potential clients, regardless of their technical knowledge or the devices they are using. Notably, CrankWheel is compatible with older browsers and less common devices, functioning well even in conditions of poor network connectivity. It seamlessly operates on various platforms, including Mac, Android, iOS, Blackberries, Internet Explorer, and more, ensuring widespread accessibility for users everywhere.
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ShopController
Automotive Repair Facilities -
Focus on expanding your auto repair business instead of getting bogged down with inventory and financial tasks. With advanced job tracking and workflow capabilities, managing service writers and mechanics becomes a seamless process.
Heavy-Duty Vehicle Maintenance
Shop Controller serves as the ideal solution for handling maintenance needs for heavy-duty vehicles.
Fleet Maintenance Oversight -
ShopController enables efficient management and monitoring of your fleet vehicles, whether they belong to your business or your clients.
Established in 1992, ShopController provides comprehensive tools for inventory oversight, scheduling of mechanic activities, workflow management, and equipment upkeep. The company boasts a proven history of effectively managing multiple sites and franchises. Don't miss out on the opportunity to request a complimentary online demonstration to see how it can benefit your operations.
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TireMaster
TireMaster is an innovative and flexible tire and automotive shop management software designed to meet the specific requirements of businesses within the tire and automotive services industry. This platform integrates point-of-sale systems, inventory management, and accounts receivable functionalities to boost operational efficiency. Key features include CarFax integration, fitment guides, and DOT registration, as well as support for credit card transactions, TPMS, and access to a wide range of tire brands. TireMaster also maintains detailed records of customer and vehicle histories, enhances communication through texting, and provides a scheduling tool for customer appointments. In addition, it enables digital inspections, features a virtual service advisor, and incorporates digital marketing resources, reputation management, and search engine optimization. To further improve customer engagement, the software offers loyalty and rewards programs alongside mobile-optimized websites. Moreover, it manages national account processing, supplies tools for quoting and estimating, and facilitates direct ordering from parts suppliers, ensuring that businesses have everything they need at their fingertips. This all-in-one solution ultimately empowers automotive businesses to operate with greater effectiveness while elevating customer satisfaction levels, making it an indispensable tool in today’s competitive market. By streamlining various processes, TireMaster allows shop owners to focus more on customer service and less on administrative tasks.
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