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What is iRewards?

All the essential elements to generate demand, build lasting customer relationships, and improve direct bookings are readily available to you. With strong integration across various channels, a detailed guest profile captures information from property management systems, social media, and loyalty marketing, providing insights into guest preferences and requirements that enable personalized services. This approach ensures meaningful interactions with guests at every stage of their journey, from the initial accommodation search to their arrival, during their stay, and even post-departure. At GHS, we empower hotels with innovative tools to harness new business prospects in an increasingly digital and interconnected environment. Our emphasis is on providing state-of-the-art digital solutions for the hospitality industry, designed to enhance direct business and maximize profits through effective CRM and loyalty marketing strategies. The ongoing success of our iRewards program has inspired us to create additional offerings that respond to the rapidly changing needs of the sector, helping our clients maintain a competitive edge. By keeping a close watch on market dynamics, we are committed to continuously advancing our innovations and improving the overall guest experience. Moreover, our dedication to excellence drives us to explore new technologies that can further elevate service standards in the hospitality field.

What is Civitfun?

Civitfun emerges as the leading platform that revolutionizes the guest experience right from check-in to check-out. As a pioneer in digitizing all aspects of a guest's journey, Civitfun integrates flawlessly with the hotel’s property management system (PMS). It adeptly transfers guest data directly to the PMS, ensuring you obtain essential information such as email addresses while strictly following privacy regulations. With the ability for guests to choose from available rooms, their selections are immediately reflected in the PMS, making those rooms unavailable to others. Moreover, our platform allows you to create customizable surveys to gather any specific information needed from your guests, enhancing your service delivery. During the online check-in process, guests can securely finalize payments for their bookings and any tourist taxes, which the PMS recognizes as settled, allowing for a seamless transfer of funds to your bank account through a secure payment gateway. Once the check-in process is complete and room assignments are confirmed, guests receive an electronic key or access code (either via BLE or a pin code) for easy entry. This all-encompassing digital solution not only boosts operational efficiency but also ensures a contemporary and user-friendly experience for guests, ultimately leading to higher satisfaction levels. Civitfun’s innovative approach sets a new standard in hospitality technology, making it indispensable for modern hotels.

Media

Media

Integrations Supported

Integrations Supported

5stelle*
Avalon Bookings Manager
Booking.com
Cloudbeds
Hotelware PMS
Mews
Mini Hotel PMS
Oracle Hospitality Reporting and Analytics
Protel Booking Engine
QuoHotel
SIHOT
TOTVS BI
Ulyses Cloud
Winhotel
apaleo
hoteliga

API Availability

API Availability

Pricing Information

$250.00/month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Global Hospitality Solutions

Company Location

Philippines

Company Website

www.myghs.com/irewards

Company Facts

Organization Name

Civitfun Hospitality

Company Location

Spain

Company Website

en.civitfun.com

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Reservations

Customer Support
Group Reservations
Rate Management
Room Booking Management

Categories and Features

Reservations

Not specified

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