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What is iTattoo?

You definitely have more important responsibilities than managing a complex customer database. Traditional scheduling software often operates on only a couple of operating systems and requires a lot of data input, including treatment specifics and pricing, in addition to the check-in and check-out processes for clients. Explore our powerful and intuitive software! There are absolutely no hidden fees or extra charges for additional features! We offer a comprehensive, customizable solution designed to meet your specific requirements! iTattoo is equipped with a real-time messaging function, allowing artists to communicate effortlessly with their clients and share images and ideas seamlessly. If a client decides to change their appointment, iTattoo will automatically reschedule it to the next open time slot, keeping the client updated and confirming their participation via SMS or email. You can easily arrange appointments using a straightforward drag-and-drop interface, organize your schedule with color codes, and let iTattoo handle the rest: it will send SMS reminders to both clients and artists, ensuring everyone remains informed and on schedule! With this software, managing your appointments transforms into a smooth and hassle-free process, allowing you to focus on what truly matters. Embrace efficiency and elevate your business operations with our innovative solution!

What is Relay?

Relay serves as a comprehensive tool for customer communication and appointment management, tailored for businesses that rely on appointments like salons, barbershops, med spas, tattoo parlors, and pet grooming services. It streamlines communication by merging various message sources—such as texts, emails, phone calls, web chats, form submissions, and social media inquiries from platforms like Facebook and Instagram—into a single customer inbox, facilitating easier oversight. Users can seamlessly distribute booking links, integrate their schedules with Google Calendar, identify scheduling conflicts, send appointment reminders to clients, prompt for rebookings, and notify waitlisted customers when slots open up. Moreover, its automated workflows allow for prompt responses to missed calls and effective follow-ups with prospective clients. Relay's intelligent features can draft responses for staff approval or send automatic replies tailored to user preferences. The optional AI Front Desk capability can manage incoming calls and handle appointment scheduling efficiently. The platform also includes tools for contact management, customizable forms, workflow processes, and API access for subscribers of eligible paid plans. Operating in a web-based format, Relay integrates effortlessly with Martello's ecosystem, including Mycel, which serves as a centralized business knowledge hub, thereby improving operational productivity. In addition, this all-encompassing solution is designed to adapt to the specific needs of its users, ensuring a more personalized experience.

Media

Media

Integrations Supported

Integrations Supported

Google Calendar
Instagram
Mycel

API Availability

API Availability

Has API

Pricing Information

$68.05 per month

Pricing Information

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

iTattoo

Company Location

Italy

Company Website

www.itattoo.com

Company Facts

Organization Name

Martello Systems

Date Founded

2026

Company Location

United States

Company Website

relaycustomerops.com

Categories and Features

Tattoo Studio

Appointment Reminders
Appointment Scheduling
Client Management
Consent Management
Marketing Automation

Categories and Features

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