Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • TollFreeForwarding Reviews & Ratings
    3,115 Ratings
    Company Website
  • 800.com Reviews & Ratings
    1,781 Ratings
    Company Website
  • Phone.com Reviews & Ratings
    5 Ratings
    Company Website
  • iPlum Reviews & Ratings
    9,065 Ratings
    Company Website
  • VirtualPBX Reviews & Ratings
    144 Ratings
    Company Website
  • RingCentral RingEX Reviews & Ratings
    3,074 Ratings
  • Community Phone Reviews & Ratings
    974 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    231 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    100 Ratings
    Company Website
  • CallHub Reviews & Ratings
    422 Ratings
    Company Website

What is iTeleCenter?

iTeleCenter provides a local or toll-free business number that can be easily managed through a smartphone application or any browser. You can activate your new number and start receiving calls and texts in under five minutes. This service ensures that you will always be aware when a call is incoming from your business number, enabling you to respond in a professional manner. Even if you are the only person handling calls, you can turn your small business into a multi-department operation by assigning various extensions for each department. In mere moments, you can record a polished greeting and add extensions for different departments and employees. Just as individuals often separate their personal and professional email accounts, keeping your personal phone number distinct from business communications is prudent. By making calls and sending texts through the app, your business number will be displayed on the recipient's caller ID, keeping your personal number private. This allows you to easily differentiate between personal and business calls at any time. Such separation not only enhances your professional image but also provides a layer of privacy that is invaluable for many entrepreneurs, making it easier to manage work-life balance effectively. Additionally, the convenience of having everything organized in one app streamlines communication and fosters growth in your business.

What is Knowlarity?

AI-driven Cloud Telephony Solutions offer profound insights and enable streamlined communication, facilitating online operations and efficient management of high call volumes. By utilizing Automated Outbound Solutions, organizations can effectively connect with students and their parents, allowing for valuable data collection through simple missed calls for surveys. These automated systems are also instrumental in reaching out to customers, while hosted call center solutions and IVR systems enhance verification processes, leading to reduced cancellations and lower operational costs. With our hosted call center services, patients can receive continuous support around the clock, ensuring their needs are met at all times. The integration of IVR and ASR not only saves customers time but also expedites their connection to the appropriate personnel, a crucial factor in emergency scenarios. Regular updates further enhance customer experience, while Smart IVR facilitates the gathering of customer information and efficient management of high call volumes. Overall, our automated outbound solutions are designed to keep customers informed with important updates, ensuring effective communication at all levels.

Media

Media

Integrations Supported

Armour365
Automate365
Chakra Sales CRM
Focus X
Gnani Bot Builder Platform
HubSpot CRM
Kylas
Meritto
MyClassboard
Nimble
Picky Assist
Pipedrive
PracticeSuite
PropFlo
Quickwork
Salesforce
Vtiger CRM
Zendesk
Zoho CRM
Zoho One

Integrations Supported

Armour365
Automate365
Chakra Sales CRM
Focus X
Gnani Bot Builder Platform
HubSpot CRM
Kylas
Meritto
MyClassboard
Nimble
Picky Assist
Pipedrive
PracticeSuite
PropFlo
Quickwork
Salesforce
Vtiger CRM
Zendesk
Zoho CRM
Zoho One

API Availability

Has API

API Availability

Has API

Pricing Information

$19.95 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iTeleCenter

Date Founded

2009

Company Location

United States

Company Website

www.itelecenter.com

Company Facts

Organization Name

Knowlarity Communications Pvt. Ltd.

Date Founded

2009

Company Location

India

Company Website

knowlarity.com

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Popular Alternatives

Popular Alternatives

ID Cloud Reviews & Ratings

ID Cloud

Teckinfo Solutions
MCUBE Reviews & Ratings

MCUBE

VMC Technologies