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What is iTrafic?

iTrafic functions as an AI-powered sales and customer service agent tailored for online retailers. It seamlessly integrates with store catalogs and, when relevant, order information to effectively manage queries about products, pricing, stock levels, variations, and store policies. This advanced tool helps customers compare various products, find personalized recommendations, assemble their shopping carts, and create checkout links, while also ensuring a smooth transition to human representatives when needed. Accessible through a chat widget on websites and compatible with messaging apps like WhatsApp Business, Instagram, TikTok, and Facebook Messenger based on the selected subscription plan, it provides versatility for both customers and retailers. The iTrafic team oversees its installation, testing, and continuous management, enabling clients to track interactions via an intuitive dashboard. Integration with WooCommerce has been successfully operationalized, while work on Medusa is underway to bolster functionalities such as product searches, comparisons, accurate size selections, and live updates on prices and inventory; however, features for handling checkout and returns are still in progress. Each API-driven platform, including Shopify, is individually assessed for compatibility to ensure seamless operation. In summary, iTrafic not only optimizes the ecommerce journey by simplifying product discovery but also enhances sales and elevates customer service experiences, making it a valuable asset for online retailers looking to improve their customer engagement. Additionally, its ongoing development promises to expand its capabilities, further solidifying its role in the digital retail landscape.

What is SoldLive?

Easily convert Facebook interactions into sales with automated Shopify invoices, customizable cart hold durations, waitlists, overlays, and barcode scanning capabilities. This system works seamlessly with both your Facebook page and group! Customers can finalize their purchases on your Shopify store, as draft orders are created for each invoice, removing the need for a separate system for sales, invoicing, and inventory. With just a quick comment, shoppers can check out in under a minute! There’s no need for them to register on another platform since they can conveniently view their carts and complete transactions directly on your Shopify store. The settings are designed to be intuitive, requiring no specialized training; all you have to do is connect your Facebook page and group to begin. We also assign unique numbers to each of your products, enabling you to start selling without delay. Clearly guide your customers on what to comment, while showcasing prices, images, and stock availability. You can even dynamically update overlays by scanning products, creating an engaging experience during live sessions as you spotlight items that pique your customers' interest. Furthermore, provide your shoppers with a specific time limit to finalize their purchases, instilling a sense of urgency and excitement in the process. This modern method not only makes the sales process more efficient but also significantly boosts customer interaction and satisfaction. By fostering a more interactive shopping experience, you can build lasting relationships with your audience.

Media

No images available

Media

Integrations Supported

Shopify
Facebook Messenger
Instagram
TikTok
WhatsApp
WooCommerce

Integrations Supported

Shopify
Facebook

API Availability

Has API

API Availability

Pricing Information

$99/month
The $99/month Start tier includes web chat and WhatsApp Business, up to 500 conversations per month shared across channels, and one dashboard user. The $249/month Pro tier adds Instagram, TikTok, and Facebook Messenger, unlimited conversations, up to three dashboard users, and a dedicated engineer. Installation and technical operation are included.

Pricing Information

$49 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

iTrafic

Company Location

Peru

Company Website

itrafic.io/ia-para-ecommerce

Company Facts

Organization Name

SoldLive

Company Location

United States

Company Website

getsoldlive.com

Categories and Features

AI Sales Agents

Not specified

Categories and Features

Checkout

Not specified

eCommerce Tools

Not specified

Live Shopping

Not specified

Shoppable Video

Not specified

Social Commerce

Not specified

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