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What is icibot?

ICIboT serves as a comprehensive solution for managing guest interactions throughout their entire experience. The platform's online service portals enable the placement of new orders and the handling of guest queries efficiently. With its real-time, multilingual capabilities, you can engage with guests across various locations, including lobbies and kiosks. Utilizing this singular product can enhance customer satisfaction, foster loyalty, and boost your financial performance. In addition to elevating guest satisfaction, ICIboT also plays a crucial role in driving hotel revenue. It actively promotes your establishment on guests' mobile devices before, during, and after their stay. Furthermore, it functions as a dynamic sales platform, allowing guests to explore and select services offered by your hotel. By leveraging ICI's multi-platform capabilities, you can expect to see an increase in repeat visitors and overall income. Our integration with your PMS, CRM, ERP, and analytics systems ensures that guest needs are met effectively. For more information about our innovative guest experience program, please reach out to us today. We are excited to help you transform your guest engagement strategy.

What is Stayntouch PMS?

Discover a revolutionary way to manage your hotel with our intuitive, guest-centric cloud-based property management system (PMS), tailored to streamline your operations, enhance revenue potential, and offer unparalleled asset management flexibility. Step into a new age of hospitality by freeing yourself from conventional front desk limitations through our unique mobile and cloud PMS that emphasizes the guest journey. Guests can enjoy the ease of checking in and out using their smartphones, while your team can effortlessly support customers throughout the property. You can oversee your hotel’s operations from anywhere in the world without hassle! Manage reservations with ease, as agents can swiftly create, adjust, and locate bookings in moments, reducing stress for both staff and patrons alike. By providing your team with a user-friendly, color-coded interface, state-of-the-art automation, and exceptional adaptability, you will significantly boost staff productivity and efficiency while ensuring outstanding service is consistently delivered, regardless of where guests are situated. Elevate your hotel operations now and transform the standard for exceptional guest experiences in the hospitality industry. Together, we can shape a future where every stay becomes a memorable one.

Media

Media

Integrations Supported

AWS Amplify
Facebook Messenger
PayPal Checkout

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
DigitalGuest
Event Temple
Fuel Booking Engine
Guestmeter
INTELITY
Juyo Analytics
Oobeo
OpenKey
TrustYou
Wave RMS
Whistle Messaging

API Availability

Has API

API Availability

Pricing Information

5usd/per room/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

icibot

Date Founded

2016

Company Location

Turkey

Company Website

icibot.com/en/

Company Facts

Organization Name

StayNTouch

Company Location

United States

Company Website

stayntouch.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Survey Management

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Guest Messaging

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Reservations Management
Single Property

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