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What is icibot?
ICIboT serves as a comprehensive solution for managing guest interactions throughout their entire experience. The platform's online service portals enable the placement of new orders and the handling of guest queries efficiently. With its real-time, multilingual capabilities, you can engage with guests across various locations, including lobbies and kiosks. Utilizing this singular product can enhance customer satisfaction, foster loyalty, and boost your financial performance.
In addition to elevating guest satisfaction, ICIboT also plays a crucial role in driving hotel revenue. It actively promotes your establishment on guests' mobile devices before, during, and after their stay. Furthermore, it functions as a dynamic sales platform, allowing guests to explore and select services offered by your hotel. By leveraging ICI's multi-platform capabilities, you can expect to see an increase in repeat visitors and overall income. Our integration with your PMS, CRM, ERP, and analytics systems ensures that guest needs are met effectively. For more information about our innovative guest experience program, please reach out to us today. We are excited to help you transform your guest engagement strategy.
What is Stayntouch PMS?
Discover a revolutionary way to manage your hotel with our intuitive, guest-centric cloud-based property management system (PMS), tailored to streamline your operations, enhance revenue potential, and offer unparalleled asset management flexibility. Step into a new age of hospitality by freeing yourself from conventional front desk limitations through our unique mobile and cloud PMS that emphasizes the guest journey. Guests can enjoy the ease of checking in and out using their smartphones, while your team can effortlessly support customers throughout the property. You can oversee your hotel’s operations from anywhere in the world without hassle! Manage reservations with ease, as agents can swiftly create, adjust, and locate bookings in moments, reducing stress for both staff and patrons alike. By providing your team with a user-friendly, color-coded interface, state-of-the-art automation, and exceptional adaptability, you will significantly boost staff productivity and efficiency while ensuring outstanding service is consistently delivered, regardless of where guests are situated. Elevate your hotel operations now and transform the standard for exceptional guest experiences in the hospitality industry. Together, we can shape a future where every stay becomes a memorable one.
Integrations Supported
4SUITES
AWS Amplify
Azure Application Gateway
Cendyn CMS
Cendyn Loyalty
Cendyn Revintel
Chekin
Google
GuestTouch
HotelPartner Yield Management
Integrations Supported
4SUITES
AWS Amplify
Azure Application Gateway
Cendyn CMS
Cendyn Loyalty
Cendyn Revintel
Chekin
Google
GuestTouch
HotelPartner Yield Management
API Availability
Has API
API Availability
Has API
Pricing Information
5usd/per room/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
icibot
Date Founded
2016
Company Location
Turkey
Company Website
icibot.com/en/
Company Facts
Organization Name
StayNTouch
Company Location
United States
Company Website
stayntouch.com
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental