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What is illico?

Introducing illico, the innovative city management software that seamlessly connects various communication channels. This leading solution for the public sector revolutionizes municipalities into intelligent urban environments. With illico, public sector teams can streamline processes, enhance content management, and boost community interaction through its integrated workflows and extensive multi-channel support. By enabling cities to deliver quick and precise services across all devices, citizen satisfaction is significantly improved. Moreover, the platform's user-friendly interface, comprehensive maintenance, and support further enhance its appeal. Backed by the expertise and innovative spirit of NeoLedge, illico allows urban centers to shift their focus from technology concerns to strategic development and growth initiatives. This software not only simplifies city management but also fosters a more engaged and satisfied community.

What is NovoGov?

NovoGov gives local government leaders real visibility into the work their teams perform every day. The cloud platform connects work orders, infrastructure and municipal asset management, maintenance, code enforcement, permitting and licensing, inspections, and solid waste, so nothing falls through the cracks and every task is accounted for. Because the system is fully mobile, crews record work where it happens, attaching photos and documents, scanning barcodes, and capturing GPS without returning to the office. Built-in GIS mapping integrates with Esri ArcGIS, while detailed cost capture for labor, parts, and FEMA or grant funding supports budgeting and reimbursement. An online citizen portal lets residents submit requests and follow their status at any time, strengthening trust with the community. Configurable fields, consistent interfaces, and on-demand video tutorials and user guides make it easy to adopt across departments. Founded in 1999, Novo Solutions has focused on the public sector for over two decades. Request a demo to receive quote-based pricing.

Media

Media

Integrations Supported

Integrations Supported

ArcGIS
ArcGIS CityEngine

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing is quote-based and tailored to each organization's size and modules. Request a demo for a quote.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

NeoLedge

Date Founded

1993

Company Location

USA, Europe, South America

Company Website

illico.neoledge.com/en

Company Facts

Organization Name

Novo Solutions

Date Founded

1999

Company Location

United States

Company Website

novosolutions.com

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Inventory Management
Self Service Portal

License Management

History Tracking
Online Activation
Portable License

Mailroom Management

Barcode Scanning
Duplicate Management
Signature Capture

Municipal

Code Enforcement
Parking Management
Planning & Zoning

Smart City

Not specified

Categories and Features

Customer Service

Not specified

Facility Management

Asset Management
Commercial Properties
Equipment Management
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Vendor Management
Work Order Management

Help Desk

Not specified

IT Asset Management

Not specified

Maintenance Management

Asset Tracking
Inventory Management
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Inventory Management
Work Order Management

Public Works

Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Routing
Scheduling
Task Management

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