Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Pipedrive Reviews & Ratings
    10,536 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,192 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website
  • Dialpad Support Reviews & Ratings
    1,600 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    299 Ratings
    Company Website
  • Adobe Experience Manager Reviews & Ratings
    1,886 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,291 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,236 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,714 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,798 Ratings
    Company Website

What is imBee?

imBee serves as a comprehensive One Team Inbox that unifies numerous Instant Messaging Channels along with over 300 tools, aiming to enhance communication efficiency and foster better customer relationships through meaningful interactions. The platform is designed to assist brands in expanding their operations while simultaneously enhancing both internal and external communications by offering top-quality business tools and automated workflows. By centralizing customer communication, support, and sales, imBee simplifies team collaboration and aids in recuperating lost sales opportunities. Furthermore, AiskBee, introduced by imBee in 2023 as Hong Kong's inaugural ChatGPT-powered Enterprise Knowledge Base Solution, transforms customer engagement with its innovative customization options and advanced AI features. ImBee prioritizes data security, adhering to international standards, including ISO27001 certification and private cloud data safeguards, which guarantees the protection of sensitive user information. This commitment not only strengthens user trust but also enhances the overall reliability of the service.

What is Social Intents?

Provide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom. Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary. There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.

Media

Media

Integrations Supported

Facebook Messenger
Shopify
WhatsApp
Zapier
Facebook
Instagram
WeChat
iMessage

Integrations Supported

Facebook Messenger
Shopify
WhatsApp
Zapier
ChatGPT
Cisco Webex
Easyflow
Gemini
Gemini Enterprise
Gmail
Google Chat
Microsoft Teams
Slack
Wix
WordPress
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$588 HKD/month
Free Trial Offered?

Pricing Information

$39 per month
Billed monthly or annually.
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

imBee

Date Founded

2019

Company Location

Hong Kong

Company Website

imbee.io

Company Facts

Organization Name

Social Intents

Date Founded

2017

Company Location

United States

Company Website

www.socialintents.com

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Video Content

Live Chat

Customizable Branding
Proactive Chat
Third Party Integration

Categories and Features

AI Chatbots

Not specified

Chatbot

Call to Action
Human Takeover
Inline Media / Videos
Natural Language Processing
Reporting / Analytics
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management

Batch Communications
Chat / Messaging
Multi-Channel Communications
On-Demand Communications
Personalization

Customer Service

Alerts / Escalation
Call Center Management
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Live Chat
Multi-Channel Communication
Real-time Chat
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

Popular Alternatives

Botsonic Reviews & Ratings

Botsonic

Writesonic
SleekFlow Reviews & Ratings

SleekFlow

Sleekflow Technologies Limited
Heyday AI Reviews & Ratings

Heyday AI

Hootsuite
Ochatbot Reviews & Ratings

Ochatbot

Ometrics