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What is inHANCE?

inHANCE provides a premier software suite specifically crafted for water and sewer utilities, featuring customizable components suited to the needs of each utility. Our range of user-friendly products includes everything from a foundational billing system to Mobile Workforce Management solutions, as well as a web portal that enables customers to view and pay their bills, update their account information, and receive important communications from your office. Being part of the Harris Utilities ecosystem not only grants you access to a variety of complementary products at reduced prices, but also ensures that you will continually receive support through our distinctive "Software for Life" policy, which emphasizes our commitment to long-term client service. In addition, our solutions are designed to adapt as your utility evolves, allowing for seamless upgrades and enhancements over time.

What is InfoWorks ICM?

Imagine having an accurate digital representation that integrates both natural elements and human-made structures influencing your sanitary sewer, stormwater, or combined sewer systems. With InfoWorks ICM at your fingertips, the possibilities are endless. Esteemed worldwide among municipalities and engineering professionals, InfoWorks ICM establishes a standard for improving the effectiveness of flood management, stormwater systems, and sewer infrastructures. It meets the diverse requirements of both small towns and large corporations, guaranteeing that every entity can access a suitable solution for proficient system oversight. This groundbreaking software equips you to manage your city's infrastructure with assurance, safeguarding water quality, preventing fines, and reducing flood risks. By enabling the development of a detailed model that highlights critical aspects of both natural and constructed environments, InfoWorks ICM allows engineers to integrate manholes, pipes, inlets, bridges, sluices, weirs, and pumps for accurate 1D hydrodynamic and 2D modeling, thereby enhancing decision-making and operational efficiency. The adaptability of InfoWorks ICM makes it a crucial tool for contemporary infrastructure administration, paving the way for smarter urban planning and sustainable development. Ultimately, leveraging such technology can significantly transform how cities prepare for and respond to water management challenges.

Media

Media

Integrations Supported

Itron Enterprise Meter Data Management
Paymentus
QuickBooks Online
Trimble Cityworks

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$1000/year
We carefully assess each client's needs and work with them to find a set of features at a price that's good value for both businesses. Pricing can vary depending on utility size, on premises/cloud, module selection, and customization requirements.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

inHance Utilities

Date Founded

1972

Company Location

United States

Company Website

inhanceutilities.com

Company Facts

Organization Name

Autodesk

Date Founded

1982

Company Location

United States

Company Website

www.autodesk.com/products/infoworks-icm/overview

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Civil Engineering

Not specified

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