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Ratings and Reviews 1 Rating
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What is inHANCE?
                inHANCE provides a premier software suite specifically crafted for water and sewer utilities, featuring customizable components suited to the needs of each utility. Our range of user-friendly products includes everything from a foundational billing system to Mobile Workforce Management solutions, as well as a web portal that enables customers to view and pay their bills, update their account information, and receive important communications from your office. Being part of the Harris Utilities ecosystem not only grants you access to a variety of complementary products at reduced prices, but also ensures that you will continually receive support through our distinctive "Software for Life" policy, which emphasizes our commitment to long-term client service. In addition, our solutions are designed to adapt as your utility evolves, allowing for seamless upgrades and enhancements over time.
            
        
            What is OPUS21 ?
                OPUS21 transcends the typical software company model, as our dedicated team of utility billing specialists has been assisting municipalities of various scales in streamlining their utility billing and administrative processes for more than two decades. With our innovative cloud-based Customer Information System (CIS) software, we provide a wide range of services such as bill printing and mailing, electronic billing, an online customer portal, and efficient payment processing options. Being a family-owned enterprise, we prioritize building strong partnerships with our clients to ensure their success and satisfaction. Our commitment to collaboration sets us apart in the industry, enabling us to tailor solutions that meet the specific needs of each city we serve.
            
        
            Integrations Supported
            
                
    Itron Enterprise Meter Data Management
            
            
        
        
    
        
        
            
                
    Paymentus
            
            
        
        
    
        
        
            
                
    QuickBooks Online
            
            
        
        
    
        
        
            
                
    Trimble Cityworks
            
            
        
        
    
                
            Integrations Supported
            
                
    Itron Enterprise Meter Data Management
            
            
        
        
    
        
        
            
                
    Paymentus
            
            
        
        
    
        
        
            
                
    QuickBooks Online
            
            
        
        
    
        
        
            
                
    Trimble Cityworks
            
            
        
        
    
                
            API Availability
            
                Has API
            
            
        
        
    
                API Availability
            
                Has API
            
            
        
        
    
                Pricing Information
        $1000/year
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Pricing Information
        Pricing not provided.
        
        
    
    
    
        
        
            
                Free Trial Offered?
            
            
        
        
    
        
        
            
                Free Version
            
            
        
        
    
            Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Supported Platforms
            
                SaaS
            
            
        
        
    
        
        
            
                Android
            
            
        
        
    
        
        
            
                iPhone
            
            
        
        
    
        
        
            
                iPad
            
            
        
        
    
        
        
            
                Windows
            
            
        
        
    
        
        
            
                Mac
            
            
        
        
    
        
        
            
                On-Prem
            
            
        
        
    
        
        
            
                Chromebook
            
            
        
        
    
        
        
            
                Linux
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Customer Service / Support
            
                Standard Support
            
            
        
        
    
        
        
            
                24 Hour Support
            
            
        
        
    
        
        
            
                Web-Based Support
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Training Options
            
                Documentation Hub
            
            
        
        
    
        
        
            
                Webinars
            
            
        
        
    
        
        
            
                Online Training
            
            
        
        
    
        
        
            
                On-Site Training
            
            
        
        
    
                Company Facts
Organization Name
inHance Utilities
Date Founded
1972
Company Location
United States
Company Website
inhanceutilities.com
Company Facts
Organization Name
OPUS21 Management Solutions
Company Location
St. Paul, MN
Company Website
opus21ms.com
Categories and Features
Utility Billing
                                        ACH Payment Processing
                                        
                                    
                                    
                                    
                                        Account Management
                                        
                                    
                                    
                                    
                                        Billing & Invoicing
                                        
                                    
                                    
                                    
                                        Cable
                                        
                                    
                                    
                                    
                                        Collections Management
                                        
                                    
                                    
                                    
                                        Customer Management
                                        
                                    
                                    
                                    
                                        Electricity
                                        
                                    
                                    
                                    
                                        Meter Management
                                        
                                    
                                    
                                    
                                        Metered Billing
                                        
                                    
                                    
                                    
                                        Move In / Move Out
                                        
                                    
                                    
                                    
                                        Natural Gas
                                        
                                    
                                    
                                    
                                        Non-Metered Billing
                                        
                                    
                                    
                                    
                                        Online Payment Processing
                                        
                                    
                                    
                                    
                                        Penalty / Cut-Off Processing
                                        
                                    
                                    
                                    
                                        Rate Management
                                        
                                    
                                    
                                    
                                        Service Call Management
                                        
                                    
                                    
                                    
                                        Trash
                                        
                                    
                                    
                                    
                                        Water
                                        
                                    
                                    
                                    
                                        Work Order Management
                                        
                                    
                            
                        Categories and Features
Utility Billing
                                        ACH Payment Processing
                                        
                                    
                                    
                                    
                                        Account Management
                                        
                                    
                                    
                                    
                                        Billing & Invoicing
                                        
                                    
                                    
                                    
                                        Cable
                                        
                                    
                                    
                                    
                                        Collections Management
                                        
                                    
                                    
                                    
                                        Customer Management
                                        
                                    
                                    
                                    
                                        Electricity
                                        
                                    
                                    
                                    
                                        Meter Management
                                        
                                    
                                    
                                    
                                        Metered Billing
                                        
                                    
                                    
                                    
                                        Move In / Move Out
                                        
                                    
                                    
                                    
                                        Natural Gas
                                        
                                    
                                    
                                    
                                        Non-Metered Billing
                                        
                                    
                                    
                                    
                                        Online Payment Processing
                                        
                                    
                                    
                                    
                                        Penalty / Cut-Off Processing
                                        
                                    
                                    
                                    
                                        Rate Management
                                        
                                    
                                    
                                    
                                        Service Call Management
                                        
                                    
                                    
                                    
                                        Trash
                                        
                                    
                                    
                                    
                                        Water
                                        
                                    
                                    
                                    
                                        Work Order Management
                                        
                                    
                            
                        