Top OPUS21 Alternatives

UtilityBilling is a reliable software designed for utility billing that enhances clarity and efficiency in your water services. This all-encompassing system removes the necessity for manual billing processes, significantly decreasing the workload associated with managing water utilities. By automating everyday tasks, it streamlines operations to boost productivity. The platform features a full billing solution, comprising bulk invoice creation, an advanced customer relationship management system, a user-friendly customer portal, and automatic notifications for bills and collections. Accessible from any web browser, UtilityBilling ensures convenient usage for all users, making it an essential tool for modern water businesses. With its robust capabilities, it not only simplifies billing but also fosters better relationships with customers.

Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions. With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year. The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology. Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed. Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.

Our cutting-edge utility billing solution is built upon three decades of insights gathered from our customers and delivers an all-encompassing billing service that caters to utilities of any size. Hosted on a cloud platform, our system alleviates worries related to desktop compatibility, server maintenance, or local data storage. Its web-based nature allows access from nearly any location, whether you are at the office, on the go, or relaxing at home. You can easily access the system via any device that has a web browser and internet connection. The platform supports effortless integration of readings from various drive-by or fixed-based reading technologies. It is designed to embrace the newest advancements from top meter manufacturers. Furthermore, the built-in paperless billing feature allows customers to log into their individual online portals to view their bills, update contact information, and make electronic payments. Payments are processed automatically in real time, ensuring that changes are reflected in customers' accounts immediately, thereby enhancing both convenience and efficiency. This innovative system not only improves the overall user experience but also optimizes utility management for providers, making it a valuable asset in the industry. Moreover, our commitment to ongoing improvements means that we will continually adapt to meet the evolving needs of our clients.

UtilityTrakR is a comprehensive cloud-based solution tailored for utility billing management, specifically catering to cities, municipalities, cooperatives, and various organizations. Developed by Starnik, this software suite encompasses a wide range of functionalities, including customer information systems (CIS), collections, and cashiering. With UtilityTrakR, users can effortlessly send electronic bills and handle payments efficiently. Additionally, it empowers users with valuable data insights, enhancing their ability to deliver outstanding customer service while streamlining operations. The integration of these features makes UtilityTrakR an indispensable tool for effective utility management.

To provide outstanding service to your clients, your utility collection office requires a billing solution that is both versatile and easy to navigate. Whether you are handling billing for electricity, water, natural gas, or other services, the VIP Utility Billing software is crafted to optimize the entire billing workflow. This platform is embraced by numerous agencies, showcasing its capability to handle even the most complex billing calculations and rate structures with ease. It presents in-depth insights into accounts and bills tied to individual customers or property owners, enabling better management. Customers enjoy the convenience of overseeing their accounts through online bill displays, receiving email notifications for billing, making web payments, and getting updates through email or text messages. All essential customer details can be retrieved from a single menu option, significantly improving operational efficiency. The system also supports customizable deposit processing that adheres to your established policies. With user-friendly filtered grids, you can adjust the data presentation and effortlessly export it to software like Excel and Word, ensuring a seamless operational experience. Moreover, the all-encompassing nature of this software offers a strong foundation to adapt to the changing demands of your utility office, allowing for future scalability and enhancements. This adaptability ensures that your billing practices remain efficient and responsive to both customer needs and regulatory changes.

Muni-Link represents a state-of-the-art cloud software solution tailored for utility billing, created by Link Computer Corporation. This cutting-edge platform caters to various entities such as cities, municipalities, townships, authorities, and private utility organizations, enabling users to conveniently process payments, view electronic bills, and monitor their usage, outstanding balances, and payment history via an online interface. Among the essential features of Muni-Link are a dedicated customer portal, capabilities for online payments, electronic billing, and integrated CASS certification, among several others. Furthermore, the software is designed not only to boost operational efficiency but also to elevate customer satisfaction by streamlining and simplifying the entire billing process. By focusing on user-friendly interactions and efficient workflows, Muni-Link stands out as a comprehensive solution for modern utility management.

inHANCE provides a premier software suite specifically crafted for water and sewer utilities, featuring customizable components suited to the needs of each utility. Our range of user-friendly products includes everything from a foundational billing system to Mobile Workforce Management solutions, as well as a web portal that enables customers to view and pay their bills, update their account information, and receive important communications from your office. Being part of the Harris Utilities ecosystem not only grants you access to a variety of complementary products at reduced prices, but also ensures that you will continually receive support through our distinctive "Software for Life" policy, which emphasizes our commitment to long-term client service. In addition, our solutions are designed to adapt as your utility evolves, allowing for seamless upgrades and enhancements over time.

Automated billing and contract management are crucial for safeguarding revenue while boosting customer satisfaction and self-service capabilities. AMCS provides a thorough solution tailored to handle the intricate challenges of the dynamic utilities industry. The system seamlessly incorporates automated meter readings, ensuring that billing is customized to meet each customer's specific contract requirements; invoices can either be generated electronically or sent to a reliable print service for distribution. Customers benefit from a variety of payment options, such as autopay, online payments, or conventional mail methods. Furthermore, a personalized customer portal empowers users to view statements, execute online payments, and make service requests effortlessly. By transitioning invoicing and payment processing to a digital format, AMCS’ billing and contract management system not only enhances operational workflows but also reduces the risks of errors commonly linked to manual data entry, ultimately increasing your team's overall efficiency. This comprehensive strategy not only promotes operational excellence but also cultivates a deeper connection with customers by offering improved service alternatives. Such advancements are vital in today's competitive market, ensuring that utility providers remain responsive to their customers’ evolving needs.

AmCoBi is dedicated to providing comprehensive utility billing solutions tailored specifically for owners of multifamily properties, property management professionals, and water utility companies. Our offerings include the Ratio Utility Billing System (RUBS), submetered billing, payment processing, collections, and flexible convergent billing options. The AmCoBi online Management Portal allows authorized users to effectively manage move-in and move-out information, approve pre-bill reports, review historical billing data, generate final bills, and obtain real-time management and financial analytics. Residents enjoy the ease of electronic billing (eBill) and can make online payments (ePay) through credit/debit cards or ACH while also accessing their historical utility bills and account information. Our platform supports multiple payment methods, including MobileWEB, Quick Pay, automated payments, and convenient options like pay-by-email, pay-by-text, and IVR/pay-by-phone. Moreover, AmCoBi offers AquaHawk/UtilityHawk for monitoring unusual usage patterns and leak detection, which helps property owners and managers to ensure operations run smoothly and enhance the satisfaction of their residents. By providing these innovative services, AmCoBi aims to simplify utility management for all parties involved and foster a seamless experience for both property managers and tenants alike.

For thirty years, VertexOne has been at the forefront of assisting utilities and energy companies across North America in their digital transformation journeys, while also optimizing their operational processes. Our comprehensive suite of solutions addresses the entire meter-to-cash cycle, significantly improving experiences for both customers and employees alike. Whether your goals involve implementing effective customer engagement techniques, modernizing your billing and customer information systems, or leveraging automation and data analytics, VertexOne stands ready as your trusted partner. Our offerings are adaptable, capable of operating within a complete meter-to-cash ecosystem or as standalone solutions that integrate seamlessly with your current technology setup. In the competitive landscape of IT service providers, extensive experience is crucial. VertexOne boasts a diverse array of utility technology solutions, making it the perfect fit for utility and service organizations of any size. Throughout the years, we've unwaveringly supported utilities and energy providers in efficiently serving their communities, which underscores our dedication to excellence within the sector. As we forge ahead with our innovations, our unwavering commitment remains to provide outstanding value and service to our clients, fostering long-lasting partnerships built on trust and success.

Presenting an innovative utility billing software solution that features a streamlined billing and accounting function, specifically crafted for municipalities, rural water districts, utility associations, and businesses in need of sophisticated reporting and unlimited scalability. This advanced system enables users to create reports from previous billing periods at any time, adjust entries from those past cycles, export documents as PDFs, and so much more! JUS delivers a thorough Accounts Receivable solution designed for Utility Billing and additional applications. It provides a clear distinction between Customer Accounts and Premises, allowing for the easy transition of customers in and out of service regions while preserving distinct histories for every client. Users can effectively categorize and produce reports based on custom-defined Routes/Books, Cycles, Classes, Categories, and Statuses. The platform accommodates UNLIMITED Customers, Meters, Charges, Deposits, and Historical Data. Moreover, it supports the printing and tracking of Service Orders, features comprehensive Meter Management that monitors water loss and meter modifications, and is compatible with Automated Meter Reading, including export and import from handheld devices. This software not only equips utility providers with essential tools to streamline their billing processes but also significantly enhances customer service experiences, ensuring that all user needs are met efficiently.

EDIFICE provides a comprehensive range of utility billing software solutions specifically designed for utility organizations and departments, covering services such as water, sewer, fire protection, stormwater, electric, and refuse and recycling billing, in addition to job billing and different metered and non-metered options. Emphasizing user-friendliness, the software enables your team to effectively meet customer demands. EDIFICE adopts an all-encompassing approach to utility billing and customer relationship management, addressing everything from billing operations to service management, mobile work orders, and robust financial tools. The EDIFICE Mobile Work Orders feature integrates effortlessly with the Service Management module, promoting an efficient workflow that links field activities with back-office operations, such as Service Billing/Jobbing and Inventory management. Created by Northern Data Systems, the EDIFICE utility billing platform is built as a cohesive yet adaptable system, allowing users to modify it according to their distinct operational needs while ensuring a high degree of integration. Furthermore, the software's modular design supports easy scalability and customization, making it an excellent option for diverse utility management requirements, and providing organizations with the flexibility to enhance their service offerings as needed.

BillMaster is designed to handle a variety of intricate billing scenarios, including custom pricing, seasonal adjustments, fluctuating tax rates, and proration formulas, all with remarkable efficiency! For those who prefer digital communication, invoices can be sent straight to their email, while a secure, integrated website allows easy access to both current and historical statements, enabling customers to pay their bills and request services like setting up automatic ACH and credit card payments. You have the flexibility to customize your billing statements and invoices to align with your desired aesthetic, offering a selection of options that include usage graphs, charts, and helpful notes to improve understanding. By taking advantage of BillMaster’s integrated solution for outsourced printing, preparation, and mailing of various documents, businesses can significantly streamline their operations and reduce overhead expenses. WebShare, offered by Data West, stands out as a user-friendly platform for online bill presentation and payment, making account management effortless for your customers. This system not only boosts customer satisfaction but also significantly improves operational efficiency for your organization, creating a win-win situation. By offering a comprehensive suite of tools, BillMaster ensures that your billing process is both effective and adaptable to your unique needs.

The IMS Utility Billing system is recognized as a highly versatile and all-encompassing billing solution that caters to the needs of both public and private utility providers. Its design prioritizes user experience, effectively accommodating smaller clients with a few hundred accounts while also providing the strength necessary for larger organizations managing thousands of accounts. The system's ability to manage customer information is virtually boundless, which contributes to its popularity among various utility companies. It can handle a wide array of metered services such as water, sewer, electricity, and gas, along with additional charges like pest control fees, late payment penalties, and assessments. Standard billing forms are included, featuring both laser bill cards and letter statements, and there is an option to create customized bill formats for an additional fee. A new module has been added that enhances its capabilities by allowing the printing of POSTNET Bar Codes on letter laser statements, which notably cuts down on costs for large mail distributions. Moreover, the IMS Utility Billing system integrates effortlessly with many handheld meter readers, facilitating quick and effective data entry for meter readings. Overall, this system merges flexibility and efficiency, making it an exceptional option for diverse utility billing requirements, while also ensuring that it can adapt to the evolving needs of its users over time.

For more than 34 years, Banyon Data has been delivering exceptional products and services tailored specifically for municipalities and various public non-profit organizations. Our widely-used, comprehensive software caters to a diverse range of public and non-profit entities, including cities, towns, villages, water and sewer districts, electric utilities, and cooperatives. We also serve tribal councils, utility boards, natural gas providers, and public libraries. The Banyon Data Utility Billing Software supports various services, such as water, stormwater, electricity, gas, and refuse collection, including recycling and submeter management. Users can create intricate customer accounts with customizable services and rates, enjoy features like email billing and online payment options, access complete billing history, modify bills, and track adjustments. Additionally, it supports popular meter interfaces like AMR and AMI, facilitates direct ACH payments, and offers a multitude of reporting options. For those seeking a reliable yet economical solution, we provide the original, highly-rated full-featured software known as UBLite, designed to meet the unique needs of our clients. This commitment to quality and innovation ensures that our software remains a trusted choice for public entities across the board.

For twenty years, CORE Utilities has been providing effective and reliable utility billing software specifically designed for the water, wastewater/sewer, and waste management industries throughout the United States. Their cost-efficient software solutions empower clients to enhance operational efficiency, guarantee accurate and prompt billing, and offer superior service to their customers. CORE Utilities aims to create powerful, user-friendly, and budget-friendly software packages specifically for small to midsize water and wastewater utilities. The company places a high value on product excellence and customer service, believing that true quality arises from dependable products that meet both current and future demands. What sets CORE apart from its competitors is its outstanding customer service, which is deeply rooted in a thorough understanding of clients' needs and preferences, fostering a collaborative partnership. This dedication not only builds trust but also contributes to the sustainable success of the utilities they support, ensuring they are well-equipped to meet evolving challenges in the industry. Ultimately, CORE Utilities is committed to continuous improvement and innovation, striving to exceed expectations in every aspect of their service.

Our Utility Management System (UMS) has been meticulously crafted to meet the specific needs of small to medium-sized water utilities. This system delivers a holistic approach that automates and integrates numerous utility operations, functioning effectively on an economical and sturdy IBM i Power Server or through cloud-based technology. By providing this unified solution, it significantly boosts the efficiency of service delivery, billing, and payment processes, which in turn enhances the productivity of both field workers and office staff. On a similar note, the iDOCS Medical Practice Management System serves as a flexible solution for medical practices across a variety of specialties, including the unique demands of anesthesiology and radiology, while also managing the complexities of medical billing services. Additionally, iDOCS is designed to accommodate Medicaid billing and the requirements of non-profit service providers, ensuring extensive support across the board. Offered in both cloud and on-premise options on IBM i Power servers, our practice management system is specifically designed to optimize operational effectiveness and efficiency. These two systems not only address the distinct challenges within their respective sectors but also set a benchmark for innovation and service quality across industries. As a result, their implementation can lead to transformative impacts on organizational workflows and customer satisfaction.

Manage every aspect of your utility services using Tyler's comprehensive billing and account management solution. This innovative platform enhances operations by streamlining processes such as service connections, disconnections, work orders, invoicing, and customer notifications, allowing both municipal and independent utilities to automate their workflows, increase efficiency, and improve collection rates. Its seamless integration with Tyler’s financial management systems simplifies tasks, reduces data entry errors, and boosts overall productivity. Tailored for user convenience, Munis offers the critical services that citizens expect, the functionality that utilities require, and the cutting-edge technology needed for growth in mid-sized to large organizations. Furthermore, this all-inclusive strategy ensures that utilities remain responsive to changing needs while consistently delivering high-quality service. By leveraging such technology, utilities can not only enhance their operational capabilities but also foster better relationships with their customers.

DBE provides a highly adaptable and customizable solution that empowers your business to make swift, code-free rate modifications. It merges the functionality of spreadsheets with a streamlined billing system, eliminating the need for a costly all-encompassing Customer Information System (CIS) while offering essential Billing Flexibility. This service grants you the advantages of a top-tier Utility CIS at a fraction of the price. Additionally, there is no need to upgrade your current infrastructure or tackle software compatibility challenges, as DBE efficiently manages your Billing Determinants in real-time via Web Services or in batch formats. All data is securely encrypted with Advanced Encryption Standard (AES) 256, and connections to DBE from your servers are safeguarded through secure HTTPS and SFTP protocols. Moreover, DBE supports your preferred Bill Print solution, whether handled internally or outsourced to a third-party vendor, ensuring seamless execution of both real-time rendering and bulk customer mailings with the Diamond Billing Engine. This adaptable billing process not only reduces costs significantly but also enhances operational efficiency, enabling you to concentrate more on essential business functions while enjoying peace of mind regarding data security and service reliability. Ultimately, DBE's flexibility can transform the way your organization approaches billing, leading to improved customer satisfaction and streamlined workflows.

In the current mobile-centric environment, it is vital to offer improved solutions for retail customers, who have grown to expect superior service quality. PowerManager® is a comprehensive software platform that equips users with the ability to oversee various functions, including payroll processing, inventory oversight, billing, accounts receivable, general ledger management, accounts payable, budget forecasting, and many more features. The impressive EasyClerk® acts as a significant time-saving tool by streamlining the billing process for water, sewer, waste management, and contracted services, enabling users to complete a week's worth of billing activities in just one day. This software not only tailors billing statements, courtesy notifications, and meter sheets but also organizes bill printing either in route book order or according to different criteria such as alphabetical order, zip codes, mailing pull codes, or carrier routes. Furthermore, the Service Order feature adeptly manages and tracks service requests electronically, ultimately enhancing efficiency and boosting customer satisfaction as fewer tasks slip through the cracks. As businesses seek to thrive in a fast-paced and precise landscape, integrating such powerful tools can greatly improve the customer experience while optimizing operational workflows. Overall, investing in advanced software solutions can be a game-changer in meeting the evolving demands of today’s customers.

Stop spending unnecessarily on costly billing software! MuniBilling presents an outstanding alternative that streamlines your billing procedures and boosts overall efficiency. As a cloud-based utility billing solution, it comes equipped with a robust CIS toolkit, allowing customers to conveniently enroll, pay, and check their sewer bills from any device. This adaptable web-based billing platform is perfect for managing any type of service or fee, accommodating unlimited rates and tiers with ease. Additionally, MuniBilling offers flawless integration with automated meter reading systems, a variety of accounting software, GIS applications, and other third-party tools, making it a prime choice for businesses seeking to enhance their billing processes. By opting for MuniBilling, you can cut down on expenses while delivering outstanding service to your customers, ultimately improving customer satisfaction and loyalty. With such a comprehensive solution at your disposal, the benefits are clear and compelling.

Quikwater is a cloud-based utility billing software tailored for small to medium-sized municipal entities, created by TAK Technology. This innovative tool simplifies the management of water and sewer fees, while providing a centralized platform for municipalities to keep track of resident records. Key features include visual bar graphs, real-time billing calculations, transaction reversal capabilities, customizable billing templates, stop notice issuance, mailing functionalities, and various other enhancements to improve usability. With its intuitive interface, Quikwater optimizes the billing workflow, allowing municipal staff to manage utility charges with greater efficiency and ease. Ultimately, Quikwater not only saves time but also improves accuracy in billing for local government services.

Utilibill delivers a robust utility billing and customer information system (CIS) that is entirely cloud-based and designed for enterprise use. We empower utilities with toolkits that enable them to manage their transitions autonomously, while our extensive partner network supports the project from start to finish. Our services encompass billing for electricity, gas, water, recycled water, air conditioning, broadband, and various other utilities. We ensure market connectivity with key players such as AEMO, NEMO, Telstra Wholesale, AAPT, Vocus, and OPTUS, among others. Our dedicated team of over 60 professionals is spread across locations in Victoria, California, Santa Monica, and Arkansas. We provide essential features like Billing CIS, a Customer Portal, and an Invoice Designer to enhance user experience. Take advantage of our platforms with a complimentary 30-day trial and start optimizing your utility billing today. Don't miss out on this opportunity to transform your operations effectively.

BlueOceanUtility utilizes the premier SAP Business One technology, which is recognized as a benchmark in the industry. This software empowers you to develop an advanced and budget-friendly billing system tailored to your operations. It is specifically crafted for small to medium-sized utility companies, ensuring that all your requirements are met through a unified database. The capabilities it offers are typically reserved for the largest utilities, providing features that enhance operational efficiency. Designed for ease of use, it is packaged in a way that allows you to deliver exceptional service and value to your customers. Furthermore, it can be tailored to meet your individual specifications while maintaining all data within a single comprehensive database. With intuitive Dashboard Reporting, you have immediate access to crucial insights, enabling consistency across everything from financial summaries to detailed billing analysis. Additionally, it seamlessly interfaces with ITRON®, Meter Reading Handheld Devices, and outsourced A/R Collection Services, ensuring that all utility data is captured effectively. This comprehensive approach not only streamlines your operations but also gives consumers valuable information to help them manage their energy usage more effectively. Ultimately, BlueOceanUtility's solution equips you with the tools needed to thrive in a competitive market.

MaxBill acts as a driving force for operational change, enabling organizations to achieve hyperautomation, which empowers them to market, develop, and profit from their existing services effectively. Our advanced BSS solution caters to the needs of both small and medium-sized businesses as well as large enterprises. It provides a robust foundation for a digital ecosystem that is intelligent, customer-focused, compliant, data-driven, and partner-oriented. This solution has been successfully deployed to foster the growth of telecommunications, utilities, gaming, and energy service providers, especially in fiercely competitive and evolving markets. By seamlessly integrating service connections with comprehensive cash-to-meter functionality, which encompasses billing, metering, and payment processes, you can take full command of your commercial operations. Leverage market trends and expand your business capabilities with MaxBill's technology-driven automated billing and revenue management platform, which is designed to enhance operational efficiency and drive profitability. With MaxBill, organizations can navigate the complexities of digital transformation with confidence.

Presenting a thorough customer information system designed to streamline the management of utility billing, accounts receivable, and meter oversight. This cutting-edge software improves the billing process by making customer onboarding more efficient, allowing for straightforward meter reading entry or integration, and facilitating the editing and printing of invoices. It greatly enhances the management of customer receivables and payment monitoring, providing crucial insights for cash flow forecasting, overdue account management, and the generation of financial reports. Furthermore, the system adeptly manages meter inventory and logs important meter details, including individual meter information and comprehensive meter test records, while also archiving historical data for future reference. The application integrates effortlessly with customer service orders within your customer information system (CIS), which simplifies service dispatch, fosters interdepartmental collaboration, and enhances customer relationship management through real-time access to service order information. By centralizing management functions, this solution significantly improves the oversight of customer service delivery and facility maintenance. Ultimately, these advancements lead to enhanced operational efficiency and increased customer satisfaction, ensuring that all facets of utility management are thoroughly and effectively addressed. This innovative approach positions organizations to better meet the evolving needs of their customers while optimizing resource allocation.

SOFTWater stands out as the leading utility billing software in the market, tackling numerous challenges utility offices encounter while significantly reducing manual tasks and the potential for mistakes. Developed by Intedata Systems, it incorporates advanced document management capabilities, customizable automation features, and robust integrations that empower users to handle billing for water, sanitation, sewer, gas, and electricity services with ease. By taking advantage of the automation discounts offered by USPS, users can optimize their workflows and enhance productivity. The software meticulously processes customer addresses, ensuring that they are validated against the latest postal service database and generates necessary reports efficiently. With its built-in CASS utility, SOFTWater streamlines the exchange of address data and offers timely reminders for file submissions, helping users maintain organization and punctuality in their operations. This well-rounded strategy not only boosts operational efficiency but also substantially lessens the risk of expensive billing errors. Furthermore, the user-friendly interface and reliable support further contribute to a hassle-free experience for utility offices.

SilverBlaze's Capricon Customer Portals provides an entirely customizable self-service web portal solution that significantly boosts employee productivity and enhances customer satisfaction. By implementing Capricon, companies can offer their clients self-service tools that facilitate effective utility management, reduce the volume of incoming calls, and promote innovative interactions with the service, all while minimizing costs associated with printed invoices, bills, and reports. Moreover, Capricon effortlessly integrates with existing business systems and guarantees accessibility from any device at any time, positioning it as an adaptable option for contemporary businesses. This level of flexibility not only streamlines operations but also empowers customers to take charge of their service experience, fostering a more engaged and satisfied clientele. As a result, organizations can expect improved operational efficiency and stronger customer relationships.

Our emphasis lies in developing customized software solutions and services tailored to your specific Utility Software needs, such as Utility Billing, Work Orders, Project Tracking, and Electronic Filing Cabinet software, all adjusted to align with your unique site requirements. For over thirty years, White Mountain Technology & Consulting has been providing effective Financial Management Software and Business Consulting Services designed specifically for the Government and Energy sectors. Located in Longmont, Colorado, White Mountain Technology and Consulting is proudly a 100% American-owned enterprise. Our business model intentionally avoids the high-volume sales market, as we believe that an excess of clients can compromise the quality of service we provide in our industries, making post-sale support our most significant asset. We are meticulous in our client selection process, ensuring that our partnerships are mutually beneficial and centered on quality. This strategy not only improves our service delivery but also cultivates long-lasting relationships rooted in trust and reliability, ultimately leading to greater satisfaction for all parties involved.

EDAMS Billing & CRM is a comprehensive web-based management solution specifically designed to address the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management and the customer relationship lifecycle, offering features such as online inquiries, meter readings, route management for meter reading, debt management, revenue collection, direct sales, and oversight of meters and connections, along with billing and extensive management reporting. With the EDAMS – Enquiries module, users can quickly retrieve essential information about a customer, which encompasses personal details, linked properties, installed meters and connections, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing records, debt management, and customer application history. Additionally, EDAMS CRM acts as a comprehensive customer service platform that oversees every application and interaction related to customer service, thereby ensuring a smooth experience for both service providers and their clients. This integrated approach not only improves operational efficiency but also promotes enhanced engagement with users, ultimately leading to more satisfied customers. Furthermore, the system's versatility allows it to adapt to the evolving needs of its users, ensuring it remains a valuable asset for effective management.