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What is inTouch?

inTouch is a comprehensive digital messaging platform that centralizes SMS, Email, and RCS communications for businesses seeking efficient, scalable customer engagement. It supports diverse use cases, from promotional campaigns to transactional alerts, with advanced capabilities like audience segmentation, automated workflows, and real-time analytics. The platform includes tools for subscription management, pop-ups, sign-up forms, and secure OTP delivery, ensuring compliance and reliability. Its multi-level account structure is ideal for agencies and enterprise teams, offering dedicated dashboards, user roles, and permission controls for each client. Available through a web interface and robust APIs, inTouch easily connects with external systems and CRMs, making integration smooth and flexible.

What is InTouch Technology?

InTouch Technology specializes in customized member lifecycle management solutions tailored for the health and fitness industry. Our offerings streamline the entire process, from lead acquisition to boosting member engagement, ensuring efficiency in operations, maximizing staff productivity, and promoting financially sound choices. Enhance your lead generation efforts while effectively nurturing your sales funnel. All lead and member data can be consolidated in one easily accessible location, preventing any potential leads from slipping through the cracks. You can oversee your follow-up strategies for leads and members, significantly reducing the chances of missing crucial emails, texts, or calls. You also have the flexibility to determine the timing and manner of interactions. Furthermore, create a comprehensive onboarding and retention strategy that guarantees members receive consistent communication through both automated messages and personal outreach. By actively involving members during the vital onboarding stage and throughout their membership, you can cultivate a robust relationship that encourages loyalty and satisfaction. This proactive strategy not only helps maintain high member retention rates but also contributes to the achievement of long-term organizational success. Ultimately, prioritizing member engagement is key to thriving in the competitive health and fitness market.

What is INTOUCH ?

Introducing INTOUCH®, the ultimate in user-friendly, cost-effective, and sophisticated CCM solution available today! There are no fees, allowing business users to effortlessly create and oversee communications without delays. It encompasses all the essential features expected from an enterprise-level CCM system, all presented through an intuitive, context-aware interface. Our fully cloud-based (SaaS) solution significantly lowers the expenses associated with your CCM infrastructure. You can connect to any data source, enhancing customer experience while integrating applications to boost employee productivity. Additionally, INTOUCH ensures the protection of customer data from unauthorized access, providing security whether the data is at rest, in transit, or actively in use. This makes INTOUCH not only a practical choice but also a secure one for businesses looking to streamline their communication management.

Media

Media

Media

Integrations Supported

Compete Club Management
PULSE Software
Salesforce
Zapier

Integrations Supported

Compete Club Management
PULSE Software
Salesforce
Zapier

Integrations Supported

Compete Club Management
PULSE Software
Salesforce
Zapier

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

14,50 €
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2500.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

rdcom

Date Founded

2000

Company Location

Italy

Company Website

rdcom.com/en/platform-intouch/

Company Facts

Organization Name

InTouch Technology

Date Founded

2005

Company Location

Canada

Company Website

intouchtechnology.com

Company Facts

Organization Name

Top Down Systems Corporation

Date Founded

1981

Company Location

United States

Company Website

www.topdownsystems.com

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Club Management

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Gym Management

Attendance Tracking
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Email Campaign Management
Employee Scheduling
Membership Management
Online Booking
Payment Processing
Waiver Management

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

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