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What is incident.io?

Effortless and efficient incident management has never been more accessible. With a beautifully designed interface, powerful workflow automation, and smooth integrations with your existing tools, you are set to revolutionize your approach to incident management. We facilitate an easy transition by enabling your teams to leverage Slack and connect seamlessly with well-known platforms like Jira, Statuspage, and PagerDuty. Our system is built to support your teams during their most challenging times, equipping anyone to handle incidents confidently and allowing for uninterrupted organizational growth. Instantly create consistency with our intuitive workflow tools that enable you to automate tedious tasks, such as sending update emails to executives and preparing post-mortems, so you can focus on crafting outstanding products. Reduce redundancy and combat distractions by managing incidents more transparently, where you can allocate roles, provide real-time updates, and maintain a detailed overview of all current incidents, keeping everyone informed and engaged throughout the process. This method not only improves communication but also cultivates a culture of accountability and efficiency within your organization, leading to enhanced team collaboration and productivity. By adopting these practices, your team can navigate incidents with greater confidence and agility.

What is Better Stack?

Better Stack is an eBPF-based, AI SRE observability tool that helps you ship high-quality software faster. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Made to fit into your workflow with over 100+ integrations. Built for speed and scale, it combines multiple monitoring and alerting workflows into a single, powerful interface that boosts visibility and slashes response times. Key features include an OpenTelemetry-native Kubernetes collector powered by eBPF, real-time alerting, and collaborative dashboards.

Media

Media

Integrations Supported

IsDown
Jira
PagerDuty
Slack
Dash0
Motileo
Supaboard

Integrations Supported

IsDown
Jira
PagerDuty
Slack
Amazon Web Services (AWS)
Docker
Fluentd
Logstash
Microsoft Outlook
New Relic
PostgreSQL
Prometheus
Python
Splunk On-Call
Trello
Typeform
Workers by Delos

API Availability

API Availability

Has API

Pricing Information

$16 per responder per month
Free Trial Offered?

Pricing Information

$29 per month
Try Better Stack today risk‑free with our 60‑day money-back guarantee.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

incident.io

Date Founded

2021

Company Location

United States

Company Website

incident.io

Company Facts

Organization Name

Better Stack

Date Founded

2021

Company Location

United States

Company Website

betterstack.com

Categories and Features

Agentic DevOps

Not specified

AI SRE Agents

Not specified

Incident Management

Not specified

Incident Response

Not specified

Categories and Features

API Monitoring

Not specified

Cron Job Monitoring

Not specified

DNS Monitoring

Not specified

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Task Management
Ticket Management

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Reporting / Analytics
Virtual Machine Monitoring

Log Monitoring

Not specified

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Real Time Analytics
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

System Monitoring

Alerts / Notifications
Data Backup / Recovery
Device Monitoring
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

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