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What is incident.io?

Effortless and efficient incident management has never been more accessible. With a beautifully designed interface, powerful workflow automation, and smooth integrations with your existing tools, you are set to revolutionize your approach to incident management. We facilitate an easy transition by enabling your teams to leverage Slack and connect seamlessly with well-known platforms like Jira, Statuspage, and PagerDuty. Our system is built to support your teams during their most challenging times, equipping anyone to handle incidents confidently and allowing for uninterrupted organizational growth. Instantly create consistency with our intuitive workflow tools that enable you to automate tedious tasks, such as sending update emails to executives and preparing post-mortems, so you can focus on crafting outstanding products. Reduce redundancy and combat distractions by managing incidents more transparently, where you can allocate roles, provide real-time updates, and maintain a detailed overview of all current incidents, keeping everyone informed and engaged throughout the process. This method not only improves communication but also cultivates a culture of accountability and efficiency within your organization, leading to enhanced team collaboration and productivity. By adopting these practices, your team can navigate incidents with greater confidence and agility.

What is NeuBird?

NeuBird is the Agentic Operations Center. As production outgrows human understanding and agents arrive to fill the gap, NeuBird gives the enterprise one secure, audited point of access to its telemetry and its LLMs, queried in place with no data copied and tokens spent once, and a central memory that records every investigation, by human or agent, versioned and cited inside the customer's own environment. Working alongside the engineers who run production, NeuBird uses Context Engineering to catch incidents before the page and resolve them in minutes with the causal chain shown. Managers see every piece of agentic work in one view, and the enterprise's own agents connect over MCP to inherit the same context, memory, guardrails and audit trail. Backed by Xora Innovation, Mayfield and M12, NeuBird is headquartered in Redwood City, California. For more information, visit neubird.ai

Media

Media

Integrations Supported

Jira
PagerDuty
Slack
Cortex
Disco.dev
IsDown
OpsLevel
Pylon
Supaboard

Integrations Supported

Jira
PagerDuty
Slack
Amazon CloudWatch
Amazon Web Services (AWS)
Azure Monitor
Dynatrace
GitLab
InfluxDB
OpenSearch
OpenTelemetry
Red Hat OpenShift
Sysdig Monitor
Vercel

API Availability

API Availability

Pricing Information

$16 per responder per month
Free Trial Offered?

Pricing Information

Simple, Predictable Pricing for Your Production Ops Agent Platform.

Unlimited alerts are always included. You only pay when agents actively investigate incidents, perform analysis, or answer questions.

No ingest fees. No storage fees. No surprise bills.

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

incident.io

Date Founded

2021

Company Location

United States

Company Website

incident.io

Company Facts

Organization Name

NeuBird

Date Founded

2023

Company Location

United States

Company Website

neubird.ai/

Categories and Features

Agentic DevOps

Not specified

AI SRE Agents

Not specified

Incident Management

Not specified

Incident Response

Not specified

Categories and Features

Agentic DevOps

Not specified

AI Cybersecurity

Not specified

AI Observability

Not specified

AI SRE Agents

Not specified

Data Observability

Not specified

DevOps

Prioritization
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
IT Incident Management
Incident Reporting
Root-Cause Diagnosis
Task Management

Incident Response

Automated Remediation
Compliance Reporting
Incident Alerting
Incident Database
Incident Logs
Incident Reporting

Observability

Not specified

Telemetry

Not specified

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