interface.ai vs. Plaid

interface.ai is a leading AI banking platform that equips credit unions and community banks with intelligent agents for every major touchpoint. Its Voice AI replaces high call volumes with natural, automated support, consistently handling over half of customer calls without human intervention. Digital Chat AI agents extend this efficiency to online and mobile channels, providing personalized, conversational service while reducing call center strain. Employee AI transforms frontline staff operations by sourcing answers, completing backend tasks, and delivering contextual suggestions, resulting in tenfold productivity improvements. Fraud Prevention AI ensures member safety with advanced caller forensics and real-time threat detection, all without adding friction to the experience. The platform’s 40+ ready-made integrations with banking systems, CRMs, and payment gateways enable rapid deployment and instant operational benefits. interface.ai also offers industry-first performance-based pricing, so institutions only pay when measurable results are achieved. Award-winning managed services ensure seamless onboarding, while customers maintain the ability to make adjustments independently once live. Already trusted by over 100 credit unions and banks, it has supported 1.5 billion conversations and protected 16 million members. By uniting efficiency, security, and member satisfaction, interface.ai empowers financial institutions to innovate without compromise.

Plaid operates as a global data network that supports various tools that help countless individuals achieve better financial well-being. Our goal is to create a financial ecosystem that is inclusive, competitive, and advantageous for all by streamlining payment processes and transforming the lending landscape. Collaborating with over12,000 businesses, including popular fintech platforms like Venmo and SoFi, as well as numerous Fortune 500 firms, Plaid empowers users to have greater autonomy and flexibility in managing their finances. Based in San Francisco, the company's network encompasses more than 12,000 institutions across the United States, Canada, the United Kingdom, and Europe, ensuring a wide reach and impact in the financial sector. Additionally, Plaid is dedicated to fostering innovation that enhances user experiences in financial transactions.