Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Boon Reviews & Ratings
    41 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    34 Ratings
  • Letsignit Reviews & Ratings
    194 Ratings
    Company Website
  • Aesthetic Insight Reviews & Ratings
    10 Ratings
    Company Website
  • Freshservice Reviews & Ratings
    2,017 Ratings
    Company Website
  • DeskTime Reviews & Ratings
    955 Ratings
    Company Website
  • ManageEngine ServiceDesk Plus Reviews & Ratings
    1,725 Ratings
    Company Website
  • AestheticsPro Reviews & Ratings
    684 Ratings
    Company Website
  • FDM4 Reviews & Ratings
    1 Rating
    Company Website
  • ServoDesk Reviews & Ratings
    25 Ratings
    Company Website

What is internalDesk?

As a consultancy or agency, your central aim revolves around fulfilling the specific goals outlined by your clients, with the role of digital solutions becoming increasingly vital in this landscape. By incorporating internalDesk, you can tackle various challenges at once with efficiency. This cutting-edge platform for internal communication and collaboration evolves alongside your client’s organization, enabling you to deliver consistent value and tangible results. By enhancing business performance for your clients more regularly, you are likely to receive additional opportunities for collaboration in return. This ultimately leads to steady streams of recurring income and improved profit margins for your agency. Moreover, internalDesk provides not only the core features expected from such a platform but surpasses those expectations. This adaptability is a significant asset. Our smart modular design allows the platform to expand in response to the changing demands of your clients' businesses. There is no secret recipe for breaking down silos, promoting the sharing of best practices, or enabling better decision-making through a collaborative network; it simply requires the strategic use of effective tools to facilitate success. In conclusion, embracing these innovative solutions positions your agency at the forefront of client satisfaction and long-term growth.

What is SteadyPoint?

You can effortlessly connect your existing O365 Active Directory (AD) with the SteadyPoint Helpdesk add-in, simplifying the process of onboarding users onto the platform. All data remains securely housed on SharePoint online within your Office 365 tenant, guaranteeing that we do not keep any of it. The SteadyPoint Helpdesk application features a comprehensive array of tools tailored for internal users while also providing a ticketing system for external users through Office 365 services. Users have the ability to access the Helpdesk portal via Office 365 or submit tickets through email, where they are conveniently compiled for management. Our responsive mobile solution is crafted for seamless performance across various devices, fostering improved collaboration among team members. This method not only enables you to effectively close the feedback loop but also offers valuable insights into potential areas for enhancement. Furthermore, it guarantees a smooth experience for internal users as well as external ones, making interactions more efficient and user-friendly. As a result, you can significantly elevate the overall support experience for all parties involved.

Media

Media

Integrations Supported

Active Directory
Microsoft 365
Microsoft SharePoint
Vimeo
Wufoo
YouTube

Integrations Supported

Active Directory
Microsoft 365
Microsoft SharePoint
Vimeo
Wufoo
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

€4 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

internalDesk

Date Founded

2012

Company Location

Sweden

Company Website

internaldesk.com

Company Facts

Organization Name

SteadyPoint

Date Founded

2011

Company Location

Palestine

Company Website

www.steadypoint.net

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Popular Alternatives

Popular Alternatives

Aegis Help Desk Reviews & Ratings

Aegis Help Desk

Abacus Systems
Ignatiuz HelpDesk Reviews & Ratings

Ignatiuz HelpDesk

Ignatiuz Software
SP IT Helpdesk Reviews & Ratings

SP IT Helpdesk

SP Marketplace