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What is item OMS?

Experience unparalleled efficiency in the realm of e-commerce with Item’s innovative Order Management System (OMS). Designed to adapt to the dynamic needs of modern businesses, our OMS provides an all-encompassing solution for managing catalogs, inventory, orders, and shipping within a single interface. Track order statuses, fulfill requests accurately, and maintain consistency across all sales channels. Stay updated on your printing tasks with live notifications, empowering you to manage numerous orders proficiently while ensuring quick processing times. This feature grants immediate visibility into the progress of each print job, helping you streamline your workflow and meet delivery deadlines effectively. Furthermore, you can swiftly create pickup orders with comprehensive details for the shipper, consignee, and products, which enhances your logistics and guarantees precise order fulfillment. With our OMS, your business not only boosts operational efficiency but also elevates customer satisfaction, paving the way for sustained growth and success in the competitive e-commerce landscape. Embrace the future of order management and transform your operational capabilities today.

What is Radial?

We have developed an all-encompassing, modular array of technologies and operational services that provide seamless eCommerce solutions for brands and retailers looking to improve their profitability through an outstanding customer experience. Our offerings encompass everything from order management to payment processing, as well as fulfillment and customer support, positioning Radial as the most efficient entry point into the eCommerce market compared to any rivals. Additionally, we offer advanced solutions crafted alongside leading retailers and brands, identifying the characteristics that set exceptional retailers apart from their competitors. These customized solutions aim to enhance both revenue and profit margins in eCommerce activities, thereby removing any doubt regarding which strategies will lead to increased profitability. Dive into our integrated fulfillment and last-mile delivery services, all backed by a strong technological framework that ensures easy integration, real-time order visibility, and valuable analytics to aid rapidly expanding brands in building customer loyalty and satisfaction. Ultimately, our mission is to assist businesses in mastering the intricacies of the eCommerce landscape while optimizing their potential for growth. By leveraging our expertise, companies can confidently embark on their eCommerce journey with the support they need to thrive.

Media

Media

Integrations Supported

ConnectPointz
Narvar
Patchworks
Salesfloor
Tailor
item PIM
item POS
item Ship
item WMS
item YMS

Integrations Supported

ConnectPointz
Narvar
Patchworks
Salesfloor
Tailor
item PIM
item POS
item Ship
item WMS
item YMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Item

Date Founded

2013

Company Location

United States

Company Website

www.item.com/products/oms

Company Facts

Organization Name

Radial Inc.

Date Founded

2016

Company Location

United States

Company Website

www.radial.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Payment Gateways

ACH / eCheck support
Buyer Authentication
Credit / Debit Support
Customer Information Storage
Fraud Prevention
Invoicing
Multi-Currency
PCI Compliance
Point-of-Sale (POS)
Recurring Billing / Subscriptions
Reporting / Analytics

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