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What is itsFound?

As the leading provider of lost property management solutions in Australia, we enable organizations to transition from conventional spreadsheets to advanced, innovative systems. Our partnerships span a variety of sectors, such as hotels, airports, shopping malls, universities, sports arenas, and any organization involved with lost property. Our software not only boosts productivity but also enhances professionalism and guarantees exceptional customer service. With an automatic cross-referencing feature, it cleverly links lost claims to recovered items, streamlining the entire process. Users can effortlessly capture an image, and our Image Recognition technology will swiftly fill in the necessary report details. Tailored specifically for businesses, our Lost and Found Software increases staff productivity while elevating the quality of service and professionalism within lost and found departments, concurrently minimizing risks and liabilities. We provide a state-of-the-art solution for managing lost property, replacing outdated methods with a more effective approach that revolutionizes how organizations process lost and found items. In today's fast-paced environment where technology plays a crucial role, our software emerges as an indispensable asset for efficient and reliable management of lost property, ensuring that organizations can operate smoothly and effectively. With our focus on continuous improvement and innovation, we are committed to enhancing the user experience and adapting to the evolving needs of our clients.

What is Homebound?

Homebound is a digital platform tailored for the efficient management of lost items across various types of lodging, such as hotels, motels, bed-and-breakfasts, and guesthouses. It equips housekeeping and front-desk teams with a joint searchable database that records found belongings, detailing elements like photographs, locations of discovery and storage, guest claims, and custody logs. With a mobile-optimized interface, staff can effortlessly enter information about lost items, and the system features optional AI-assisted tagging to streamline this process; furthermore, it employs AI to propose potential connections between guests' lost item inquiries and the recorded found items for staff to review. The platform also enables staff to promptly inform guests of their lost items and provides links for claims, offering choices for either personal collection or shipping at the guest’s cost. Guests can easily enter their delivery details, choose a courier service, and process payments online, while Homebound takes care of coordinating pickups and offering tracking updates. Individual properties can access the lost items log without any subscription fees, initial setup costs, or contractual commitments, while hotel chains have the option to seek customized white-label solutions and integrations suited to their specific operational needs. This versatility guarantees that both independent lodgings and larger hotel groups can effectively manage lost property issues, ultimately promoting improved guest satisfaction and operational efficiency. Additionally, Homebound's user-friendly system fosters a seamless experience for staff and guests alike, ensuring that lost items are returned promptly and efficiently.

Media

Media

No images available

Integrations Supported

Integrations Supported

Microsoft Outlook
Microsoft Teams
OPERA Cloud PMS
Stripe

API Availability

API Availability

Pricing Information

$10 per month
Free Version

Pricing Information

$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Version

Supported Platforms

Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

itsFound

Company Location

Australia

Company Website

www.itsfound.com.au

Company Facts

Organization Name

Homebound

Date Founded

2026

Company Location

Australia

Company Website

usehomebound.com.au/for-hotels

Categories and Features

Lost and Found

Automatic Matching
Cross-Database Search
Inventory Management
Self Service Portal
Unclaimed Items Management

Categories and Features

Lost and Found

Not specified

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