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What is itsFound?

As the leading provider of lost property management solutions in Australia, we enable organizations to transition from conventional spreadsheets to advanced, innovative systems. Our partnerships span a variety of sectors, such as hotels, airports, shopping malls, universities, sports arenas, and any organization involved with lost property. Our software not only boosts productivity but also enhances professionalism and guarantees exceptional customer service. With an automatic cross-referencing feature, it cleverly links lost claims to recovered items, streamlining the entire process. Users can effortlessly capture an image, and our Image Recognition technology will swiftly fill in the necessary report details. Tailored specifically for businesses, our Lost and Found Software increases staff productivity while elevating the quality of service and professionalism within lost and found departments, concurrently minimizing risks and liabilities. We provide a state-of-the-art solution for managing lost property, replacing outdated methods with a more effective approach that revolutionizes how organizations process lost and found items. In today's fast-paced environment where technology plays a crucial role, our software emerges as an indispensable asset for efficient and reliable management of lost property, ensuring that organizations can operate smoothly and effectively. With our focus on continuous improvement and innovation, we are committed to enhancing the user experience and adapting to the evolving needs of our clients.

What is Megasys Portfolio HMS?

Portfolio HMS®, our Hospitality Management Software, provides properties with a competitive advantage by significantly improving customer service and delivering an outstanding guest experience. It is accessible on cloud, mobile, and on-premise platforms, and is regularly updated by a skilled team that stays aligned with the latest industry trends and innovations. This dedication ensures we meet the unique demands of every operation, no matter its size. Featuring more than 45 modules, we offer a comprehensive HMS solution that is customized to fit your property's specific needs. As a fully integrated system, Portfolio HMS® effectively meets the operational challenges faced by our clients. Among its features are room status updates, a lost and found module, efficient order processing, diverse housekeeping reports, management of out-of-order rooms, and preventive maintenance capabilities, making it a flexible option for any hospitality business. Each of these functionalities is crafted to boost operational efficiency while enhancing the overall management experience, ultimately leading to greater guest satisfaction. With such a wide array of tools available, properties can better streamline their operations and focus on delivering exceptional service to their guests.

Media

Media

Integrations Supported

Canary Digital Tipping
GuestRez

Integrations Supported

Canary Digital Tipping
GuestRez

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Pricing Information

$10000 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

itsFound

Company Location

Australia

Company Website

www.itsfound.com.au

Company Facts

Organization Name

Megasys Hospitality Systems

Date Founded

1989

Company Location

United States

Company Website

megasyshms.com/portfoliohms/

Categories and Features

Lost and Found

Access Control
Automatic Matching
Category Management
Claims Management
Cross-Database Search
Document Management
Historical Reporting
Image Recognition
Inventory Management
Self Service Portal
Shipping Management
Unclaimed Items Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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