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What is k03?

The k03 knowledge management system offers a range of customizable features designed to streamline daily tasks in a paperless setting, enabling efficient and user-friendly content management. Access is tailored to each employee's specific role, allowing them to view only the information pertinent to their duties. The system includes two navigation styles for easy access to data: a classic overlapping menu or an expandable tree structure, which provides immediate retrieval of all necessary content. Moreover, the koviko intranet acts as a centralized communication platform for knowledge management within organizations. This system facilitates the distribution of daily updates and news effectively, while in-depth company policies and background information can be shared through blog posts. This multifaceted approach not only promotes a smooth transfer of knowledge throughout the organization but also significantly enhances communication and collaboration among team members. Consequently, the k03 system not only optimizes daily workflows but also cultivates a stronger organizational culture by ensuring employees remain informed and actively engaged in their work. This ongoing engagement further contributes to a more connected and productive workplace environment.

What is Shelf?

Shelf serves as a centralized and secure content library accessible to your entire team. As a comprehensive knowledge platform, Shelf boasts exceptional search functionalities. This knowledge base platform enhances team productivity and efficiency by offering robust search options, document tagging, file synchronization, sharing capabilities, content analytics, and a variety of additional features to support collaboration and information management. With these tools, teams can streamline their processes and improve overall performance.

Media

Media

Integrations Supported

Integrations Supported

Amazon Connect
Dropbox
Five9
Genesys Cloud CX
Google Chrome
Google Drive
Kustomer
Mozilla Firefox
NiCE CXone Mpower
Salesforce Agentforce Service
Slack
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$30/mo
Plans starting at $30 a user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

koviko

Date Founded

2001

Company Location

Germany

Company Website

www.getk03.de/wissensmanagement/

Company Facts

Organization Name

Shelf.io

Date Founded

2015

Company Location

United States

Company Website

www.shelf.io

Categories and Features

Categories and Features

AI Customer Service

Not specified

AI Knowledge Base

Not specified

Corporate Wiki

Not specified

Customer Self-Service

Not specified

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Document Management
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Text Analytics

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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