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What is keylight?

This platform stands out as the only subscription business solution that integrates omnichannel commerce, subscription management, billing, and predictive analytics into a streamlined, user-centric model. It caters to the needs of your prospects, customers, partners, and internal teams by providing a modern system that simplifies their interactions with your brand, products, and interconnected systems. Building enduring customer relationships goes beyond just handling recurring billing; it relies on automating processes that initiate from the customer journey, emphasizing seamless user experiences alongside financial considerations. Merely depending on revenue reports does not adequately reflect the complex nature of changing customer relationships. Every user interaction acts as a crucial data point, necessary for developing a narrative that connects past experiences with future interactions. With Keylight, creating omnichannel customer journeys right from the outset is a breeze. This platform not only integrates commerce, billing, and analytics but also offers pre-built applications designed for each user group, equipping businesses to effectively nurture and monetize lasting customer relationships. By adopting this comprehensive strategy, organizations can ensure that all aspects of the user experience are fine-tuned for optimal success and satisfaction. This commitment to user-centric design ultimately leads to improved loyalty and business growth.

What is Shopware?

Shopware serves as an open commerce platform built on Symfony 5.4 and Vue.js 2.6.1, catering to many leading brands, retailers, and manufacturers across B2C, D2C, and B2B sectors. Backed by a thriving global community of developers, agents, and merchants, it merges headless commerce with digital experience management to craft unforgettable shopping experiences that linger in consumers' minds. This digital commerce solution empowers clients to swiftly and efficiently tap into their potential for growth while offering flexibility to navigate complex challenges. Based in Schoppingen, Germany, with a branch in New York City, Shopware employs around 400 individuals. Its extensive global network consists of 1,200 partners specializing in technology, sales, and solutions, providing customers with access to over 5,000 extensions and certified support from a community of hundreds of thousands, ensuring that businesses find the tools they need to succeed. Overall, Shopware's commitment to innovation and community support makes it a preferred choice for many enterprises aiming to enhance their online presence.

What is MaxBill?

MaxBill acts as a driving force for operational change, enabling organizations to achieve hyperautomation, which empowers them to market, develop, and profit from their existing services effectively. Our advanced BSS solution caters to the needs of both small and medium-sized businesses as well as large enterprises. It provides a robust foundation for a digital ecosystem that is intelligent, customer-focused, compliant, data-driven, and partner-oriented. This solution has been successfully deployed to foster the growth of telecommunications, utilities, gaming, and energy service providers, especially in fiercely competitive and evolving markets. By seamlessly integrating service connections with comprehensive cash-to-meter functionality, which encompasses billing, metering, and payment processes, you can take full command of your commercial operations. Leverage market trends and expand your business capabilities with MaxBill's technology-driven automated billing and revenue management platform, which is designed to enhance operational efficiency and drive profitability. With MaxBill, organizations can navigate the complexities of digital transformation with confidence.

Media

Media

Media

Integrations Supported

4ALLPORTAL
8returns
AtroPIM
Avalara
CatalystPay
DynaMaker
ESW
Emporiqa
Heyloyalty
Omnia Retail
Qapla'
Saferpay
Spotler Activate
Spotler Mail+
SyncSpider
Tidio
VisionAI
Zamp
Zuora
magnalister

Integrations Supported

4ALLPORTAL
8returns
AtroPIM
Avalara
CatalystPay
DynaMaker
ESW
Emporiqa
Heyloyalty
Omnia Retail
Qapla'
Saferpay
Spotler Activate
Spotler Mail+
SyncSpider
Tidio
VisionAI
Zamp
Zuora
magnalister

Integrations Supported

4ALLPORTAL
8returns
AtroPIM
Avalara
CatalystPay
DynaMaker
ESW
Emporiqa
Heyloyalty
Omnia Retail
Qapla'
Saferpay
Spotler Activate
Spotler Mail+
SyncSpider
Tidio
VisionAI
Zamp
Zuora
magnalister

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$600/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

keylight

Company Location

Germany

Company Website

keylight.com

Company Facts

Organization Name

shopware AG

Date Founded

2000

Company Location

Germany

Company Website

www.shopware.com/en/

Company Facts

Organization Name

MaxBill

Date Founded

1996

Company Location

United Kingdom

Company Website

maxbill.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Headless eCommerce

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Headless eCommerce

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Commission

Affiliate Management
Agency Commission
Commission Calculations
Commission Scheduling
Commission Tracking
Compliance Management
Flat Commissions
Incentive Programs
Multi-Tiered Commissions
Percentage Commissions
Sliding Scale Commissions
Split Commissions

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Partner Relationship Management (PRM)

Asset Management
Business Plans
Channel Marketing Automation
Collaboration Tools
Compliance Management
Deal Management
Deal Registration
Lead Generation
Lead Sharing
Partner Onboarding
Partner Portal
Performance Metrics
Rewards Programs
Workflow Management

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Robotic Process Automation (RPA)

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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