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What is kwiqreply?

Kwiqreply is a platform that combines WhatsApp Business API with CRM helpdesk features, offering a collaborative inbox for team members. Our service enhances customer interactions by facilitating effective communication through WhatsApp, allowing for automated messaging, chatbot integration, and a variety of other useful tools. With Kwiqreply, businesses can streamline their customer support processes and ensure a cohesive team response.

What is Meplo?

Meplo allows you to effortlessly automate responses via SMS or WhatsApp for incoming calls when you're unavailable. This innovative platform not only lets you send automatic replies through these messaging services, but it also enables you to respond to frequently asked questions using a tailored chatbot. You can choose to send purely automated messages or engage with users through a WhatsApp conversation powered by the chatbot’s capabilities. Additionally, Meplo is designed to manage incoming calls and facilitate website interactions, all from one convenient interface. ❶ Quickly dispatch WhatsApp messages to anyone attempting to contact you by phone! ❷ Share promotional content or integrate the chatbot smoothly into your website! ❍ Detailed guidance featuring videos and images is provided for ease of use. ❍ An intuitive chatbot platform allows you to manage conversations directly from your web browser! ❍ The service is available as a mobile app for both Android and iOS devices. ❍ It includes one VoIP number, giving your WhatsApp chat service either an Italian or American phone number (your clients will see your name and company logo). This solution acts as a nearly complete telephone switchboard, functioning similarly to a voicemail system while offering enhanced interactivity! Plus, the flexibility of the platform makes it suitable for a wide range of business needs.

Media

Media

No images available

Integrations Supported

WhatsApp
HubSpot CRM
HubSpot Customer Platform
Shopify
WooCommerce
Zoho CRM

Integrations Supported

WhatsApp
HubSpot CRM
HubSpot Customer Platform
Shopify
WooCommerce
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$32/2500INR per month
Free Trial Offered?
Free Version

Pricing Information

$44.80/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

kwiqreply.io

Date Founded

2018

Company Location

India

Company Website

www.kwiqreply.io

Company Facts

Organization Name

Meplo

Date Founded

2022

Company Location

Italy

Company Website

meplo.it/eng

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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