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What is kwiqreply?

Kwiqreply is a platform that combines WhatsApp Business API with CRM helpdesk features, offering a collaborative inbox for team members. Our service enhances customer interactions by facilitating effective communication through WhatsApp, allowing for automated messaging, chatbot integration, and a variety of other useful tools. With Kwiqreply, businesses can streamline their customer support processes and ensure a cohesive team response.

What is Tobachat?

Tobachat is a cloud-based solution tailored for WhatsApp Business, aimed at assisting small enterprises and their sales or service teams. The platform includes a shared inbox that enables team members to handle conversations using a business number, assign chats among themselves, and leverage contact records and labels for efficient follow-up management. Additionally, teams can dispatch pre-approved message templates and initiate opt-in campaigns, alongside the ability to design visual automations for replies, reminders, updates on appointments, and gathering customer feedback. An AI agent further enhances the experience by drafting or sending responses based on the information provided by the business, ensuring seamless handoffs to teammates when needed. The platform also boasts built-in integrations with services such as Zapier, FareHarbor, and LetsBook, while offering webhooks and API-call capabilities for connecting with other systems. Designed to improve customer interactions and streamline routine service tasks on the WhatsApp Business Platform, Tobachat efficiently manages notifications related to bookings and marketing initiatives aimed at opted-in contacts, all while fostering team collaboration. Overall, this extensive array of features positions Tobachat as an essential tool for businesses striving to boost their customer engagement and operational efficiency.

Media

Media

No images available

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Shopify
WhatsApp
WooCommerce
Zoho CRM

Integrations Supported

FareHarbor
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$32/2500INR per month
kwiqreply is one of the most affordable WhatsApp Business API providers available in the market. It has 3 packages based on your requirements, starting from Rs 2,500. This pack includes a multi-agent shared inbox, unlimited agents, free incoming messages, and free outgoing template messages. It also includes several other features, like a live chat dashboard, free Green Badge approval, etc.
Free Trial Offered?

Pricing Information

€24/month
The Free plan includes 50 live conversations once and 100 AI test replies per month. Start costs €24/month or €290/year and includes 200 conversations per month. Additional conversations cost €10 per 100. Meta messaging fees are billed separately by Meta. Prices exclude VAT.
Free Version

Supported Platforms

SaaS
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

kwiqreply.io

Date Founded

2018

Company Location

India

Company Website

www.kwiqreply.io

Company Facts

Organization Name

Tobachat

Date Founded

2020

Company Location

Netherlands

Company Website

tobachat.nl

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Email Integration
Interaction Tracking
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Ticket Management

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

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