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What is mHelpDesk?

Created with the specific requirements of service professionals in mind, mHelpDesk enables contemporary service providers to grow their businesses effectively. As a premier solution for field service software, it offers a wide range of automation tools that help organizations improve the management of their field staff, organize job schedules, track work orders, issue invoices, manage billing, and process payments more efficiently. This cutting-edge platform is crucial for any service-oriented company aiming to boost efficiency and simplify its operations, ensuring that service providers can focus more on delivering exceptional customer service. With its user-friendly features, mHelpDesk stands out as an indispensable asset for enhancing overall performance in the service industry.

What is getSoapy?

getSoapy runs the admin side of a local service business from one app. Window cleaners, gardeners and exterior cleaners use it to plan rounds and routes, keep customer records, send invoices when a job is done, and collect card and Direct Debit payments automatically. It works on iPhone, Android and the web. Paid plans start at £7 a month with no VAT added and no contract, and a free trial covers your first month.

Media

Media

Integrations Supported

Stripe
Birdeye
Google Analytics
Google Calendar
Google Workspace
Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
Square Appointments
Square POS
Square Payments
Square Payroll
Square for Retail
Twilio
WordPress

Integrations Supported

Stripe
Xero
Zapier

API Availability

API Availability

Has API

Pricing Information

$99.00/month
Free Version
Free Trial Offered?

Pricing Information

£7.00 per month
Starter £7 a month, Advanced £12.50 a month, Pro £17.50 a month, or £58.80, £118.80 and £178.80 a year. We don't add VAT and there is no contract. A free trial covers your first month. Additional users on Pro are £9.90 a month for a manager and £4.90 for a worker.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

mHelpDesk

Date Founded

2009

Company Location

United States

Company Website

www.mhelpdesk.com

Company Facts

Organization Name

getSoapy Ltd

Date Founded

2021

Company Location

Edinburgh, United Kingdom

Company Website

getsoapy.com

Categories and Features

Appliance Repair

Not specified

Business Management

Billing & Invoicing
Employee Management
Financial Management
Inventory Management
Time & Expense Tracking

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Contractor Management

Task Management
Work Hour Tracking

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

IT Service

Contract Management
IT Asset Management
Incident Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Landscape Management

Billing & Invoicing
Customer Database
Dispatch Management
Groundskeeping
Inventory Control
Irrigation Tracking
Job Management
Landscape Design
Mobile Access
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Equipment Management
Inventory Management
Scheduling
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Room Booking Management

Security System Installer

Billing & Invoicing
Customer Management
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Work Schedule Makers

Not specified

Categories and Features

Cleaning Services

getSoapy is a specialized software solution designed for cleaning companies in the UK that operate on a regular basis, including those focused on window cleaning, gutter maintenance, and exterior services. The platform allows users to maintain customer databases, schedule recurring jobs by location, and optimize their travel routes for efficiency. Once a task is completed, getSoapy facilitates invoicing and enables customers to make payments via credit card or Direct Debit. Additionally, clients have access to a dedicated portal for viewing invoices and processing payments. Pricing starts at just £7 per month, with a complimentary trial available.

Billing & Invoicing
Client Management
Job Management
Mobile Access
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking

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