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What is mSPA?

The personnel at your front desk can adeptly handle appointments, generate reminder cards for clients, rearrange bookings, process payments, communicate details about your services, print consent forms and treatment protocols, find a client’s next appointment, and check their unpaid balance, all through one user-friendly platform. Furthermore, they will get alerts for client birthdays, adding a special touch to your service experience. With the marketing tools offered by mSPA®, you will have the ability to make informed advertising choices by evaluating the origins of your referrals. By analyzing trends over various time frames, you can discern which products and services are worth promoting or discontinuing. In addition, just as you assess staff booking rates after consultations, you can create reports on clients who attended consultations but did not make any bookings, allowing you to reach out proactively via calls or emails to encourage them to schedule appointments. This all-encompassing strategy not only optimizes your operational processes but also fosters greater client engagement and loyalty, ultimately leading to a more successful practice. By focusing on these aspects, you ensure that your business remains competitive and responsive to client needs.

What is Cituro?

Our flexible appointment booking platform is designed for both small and large enterprises, ensuring ease of use across the board. This online scheduling tool streamlines repetitive tasks, effectively minimizing both the time and expenses associated with setting up appointments. Consequently, your staff can devote their efforts to essential business functions rather than administrative duties. Customers will enjoy the contemporary service experience, bringing relief to your employees as well. They can effortlessly secure appointments online with a user-friendly interface. With just a few clicks, clients can select the services and times they require, while the appointment calendar for your staff updates instantly to reflect these bookings. This real-time synchronization enhances operational efficiency and improves the overall customer experience.

Media

Media

Integrations Supported

Integrations Supported

Jimdo
ProvenExpert.com
WordPress

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€19.95 per month
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Aesthetic Marketing Concepts

Company Website

www.aesmark.com

Company Facts

Organization Name

Cituro

Date Founded

2016

Company Location

Germany

Company Website

www.cituro.com

Categories and Features

Medical Spa

Appointment Management
Before & After Pictures
Gift Card Management
Inventory Management

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Event Booking

Attendee Management
Confirmation/Reminders
Event Calendar
Online Payments
Online Registration
Website Management

Massage Therapy

Appointment Management
Client Management
Employee Management

Medical Scheduling

Appointment Management
Drag & Drop
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments

Medical Spa

Appointment Management
Client Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Payment Processing
Room Booking Management

Salon

Appointment Management
Client Profiles
Employee Management
Recurring Appointments

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