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What is mSPA?
Your front desk staff will be empowered to streamline appointment scheduling, create reminder cards for clients, modify appointment timings, handle payments, provide insights about your offerings, print consent forms along with pre and post treatment instructions, check clients’ upcoming appointments, and monitor outstanding balances—all from a unified interface. In addition, they will be alerted on clients' birthdays, enabling personalized interactions. It is essential to provide your team with a detailed script outlining your services, complete with descriptions, treatment guidelines, and established procedures. This preparation ensures they have instant access to crucial information, allowing them to confidently respond to potential client inquiries and significantly enhance the client experience. With these tools at their fingertips, your team can deliver outstanding service and cultivate a friendly atmosphere that encourages client loyalty and satisfaction.
What is BIZspa?
BIZspa is a spa management software platform built for spas, spa resorts, massage centers, and wellness businesses that need a dedicated system for appointments, operations, clients, and revenue. The platform is designed to help spa operators turn their business into a smarter and more profitable operation by reducing no-shows, improving utilization, increasing financial visibility, and automating manual work. BIZspa includes a dashboard, digital calendar, bookings, online booking, 24/7 booking, online checkout, payments, quick orders, memberships, gift cards, health forms, e-signature, and reports. Its client experience tools help businesses manage client profiles, notes, tags, insights, visit history, preferences, alerts, packages, client wallets, and loyalty points. Automation and marketing features include notifications, reminders, promotions, email campaigns, SMS campaigns, follow-ups, abandoned cart workflows, auto confirmations, and auto receipts. Management capabilities include retail, inventory, staff, permissions, multi-location support, dashboards, revenue tracking, therapist hours, shift planning, occupancy reporting, and daily overviews. Spa-specific tools include treatment management, assignments, rooms, room status, availability, templates, check-in, check-out, therapist notes, and service time tracking. BIZspa helps teams coordinate therapists, rooms, clients, bookings, payments, and marketing from one connected system. The platform is also positioned for remote management, allowing spa teams to stay connected to operations from their phones. Its workflow is built around improving both business performance and the client experience. By combining spa booking software, therapist scheduling, room management, client records, payments, automation, marketing, reporting, and operational controls, BIZspa helps spas simplify daily work and deliver better service.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$20 per user per month
Free Version
Free Trial Offered?
Pricing Information
$39/month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mack Software
Company Website
www.macksoftware.com/mspareg.html
Company Facts
Organization Name
BIZspa
Company Location
United States
Company Website
bizspa.com
Categories and Features
Medical Spa
Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation
Salon
Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Categories and Features
Massage Therapy
Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes
Medical Spa
Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation
Salon
Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments
Spa
Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)
