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What is mSPA?

Your front desk staff will be empowered to streamline appointment scheduling, create reminder cards for clients, modify appointment timings, handle payments, provide insights about your offerings, print consent forms along with pre and post treatment instructions, check clients’ upcoming appointments, and monitor outstanding balances—all from a unified interface. In addition, they will be alerted on clients' birthdays, enabling personalized interactions. It is essential to provide your team with a detailed script outlining your services, complete with descriptions, treatment guidelines, and established procedures. This preparation ensures they have instant access to crucial information, allowing them to confidently respond to potential client inquiries and significantly enhance the client experience. With these tools at their fingertips, your team can deliver outstanding service and cultivate a friendly atmosphere that encourages client loyalty and satisfaction.

What is Belcome?

Belcome is an innovative online booking and front-desk management platform tailored for salons, barbershops, spas, and medical spas. Clients can effortlessly schedule their appointments online, while business teams utilize a collaborative calendar to manage bookings, staff schedules, client details, and service offerings efficiently. The Belcome Pro Android app further optimizes front-desk functions by allowing staff to modify appointments, accommodate walk-ins, handle time-off requests, and track client notes, waitlists, and promotional campaigns. Moreover, businesses benefit from easy product sales and gift card transactions at checkout, in addition to monitoring inventory, processing payments, generating receipts, splitting gratuities, and analyzing sales data. Automated email confirmations and reminders are sent out for bookings, with clients having the option to receive SMS reminders as well. With role-based access, owners, managers, receptionists, and service providers can effectively manage their daily tasks. Although the service is available globally, the specific availability of card payment options and text messaging features may differ depending on regional support and provider agreements. In essence, Belcome enhances the operational efficiency of beauty and wellness businesses, creating a smooth and enjoyable experience for both clients and staff while fostering better communication and organization.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$20 per user per month

Pricing Information

$25/month
One location costs $25/month with one team member. Each additional team member costs $9/month, up to $79/month per location. No fee is charged on new clients.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Mack Software

Company Website

www.macksoftware.com/mspareg.html

Company Facts

Organization Name

Design Master Solutions, LLC

Company Location

United States

Company Website

www.belcome.app/

Categories and Features

Medical Spa

Appointment Management
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management

Salon

Appointment Management
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Categories and Features

Salon

Not specified

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