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What is maaiiconnect?
Maaiiconnect simplifies customer engagement by being the sole cloud-based platform that merges digital and telecom communications, empowering businesses to provide cohesive customer experiences. Experience genuine multichannel capabilities as you consolidate various channels like WhatsApp, Facebook Messenger, WeChat, SMS, virtual numbers, video conferencing, and live chat into a singular platform. This integration not only streamlines communication but also unifies customer data, CRM systems, ticketing frameworks, and valuable insights, enhancing the overall service quality. With Maaiiconnect, businesses can ensure that no customer interaction is ever missed, fostering stronger relationships and increased satisfaction.
What is 3CX?
3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
Integrations Supported
Salesforce
1C:Enterprise
Act!
C-Flex
Call Coach AI
Coeo
ConnectWise CPQ
Freshdesk
Freshsales
API Availability
Has API
API Availability
Pricing Information
Free
Free Version
Free Trial Offered?
Pricing Information
Free for up to 10 users
3CX Pricing is based on your needs. 3CX FREE is
free forever for up to 10 users. 3CX SMB is our low cost solution for up to 20 users. All other 3CX subscriptions are based on the number of simultaneous calls and not the number of extensions/users. This makes 3CX pricing much more competitive. Enter the number of users you have and we will automatically calculate the 3CX license size your company needs.
free forever for up to 10 users. 3CX SMB is our low cost solution for up to 20 users. All other 3CX subscriptions are based on the number of simultaneous calls and not the number of extensions/users. This makes 3CX pricing much more competitive. Enter the number of users you have and we will automatically calculate the 3CX license size your company needs.
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
On-Site Training
Company Facts
Organization Name
M800
Date Founded
2007
Company Location
Hong Kong
Company Website
www.maaiiconnect.com
Company Facts
Organization Name
3CX
Date Founded
2005
Company Location
United States
Company Website
www.3cx.com
Categories and Features
Call Recording
Archiving
Call Sharing
File Transfer
On-Demand Recording
Screen Activity Recording
Video Call Recording
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
File Sharing
IVR / Voice Recognition
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Web Conferencing
Conversational Marketing
Chatbot
Group Messaging
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Video Chat
Conversational Support
Not specified
Customer Engagement
Communication Management
Live Chat
Video Content
Customer Service
Appointment Management
Call Center Management
Live Chat
Performance Metrics
Social Media Integration
Surveys & Feedback
Live Chat
Proactive Chat
Screen Sharing
Messaging
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling
Sales Engagement
CRM Integration
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Social Selling
Not specified
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Video Conferencing
Private Chat
Record & Playback Ability
Screen Sharing
Video Conferencing
Web Conferencing
Mobile Access
Presentation Streaming
Private Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Center Infrastructure (CCI)
Not specified
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Fax Server
Automated Routing
Fax to Email
FoIP
Whitelisting / Blacklisting
Live Chat
Canned Responses
Offline Form
Third Party Integration
Transfers / Routing
PBX
Not specified
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard