Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is mgmate?
Create a comprehensive list of agenda items, utilize voice recognition technology to seamlessly incorporate updates, and extract key themes from earlier meetings using AI-driven filters. Engage with a curated selection of questions to spark dialogue, and review shared agreements before adding any new updates, whether through typing or speaking, all within a unified feed that features AI-enhanced filters and threads. Our objective is to cultivate a culture that emphasizes constructive feedback, empowering managers to support and guide their teams effectively during one-on-one interactions. An AI assistant tailored for managers aims to refine coaching and feedback routines, with the speech-to-text capability facilitating the quick entry of notes and action items. The suggested questions are designed to help concentrate on topics that might need further exploration while also acting as effective conversation starters. Furthermore, users can easily access crucial discussions and revisit previous notes by topic, as determined by AI analysis, thus ensuring clear communication and continuity. This holistic method not only simplifies the collaborative process but also significantly improves tracking progress and nurturing team relationships, ultimately contributing to a more productive work environment. By leveraging technology, we aim to enhance the overall effectiveness of team interactions.
What is NeoSound?
NeoSound Intelligence is a pioneering AI firm focused on turning emotions into practical insights, with the objective of improving the quality of interactions between businesses and their clients. We aim to enhance every type of communication that takes place between consumers and organizations. By providing state-of-the-art AI-driven speech analytics tools, we support call centers in refining their customer engagement strategies. Our mission is to empower businesses to transform phone conversations into greater revenue streams. Our technology is designed to automatically listen to customer calls, which helps optimize the communication process. NeoSound's tools deliver valuable, actionable insights from phone dialogues, thereby improving the overall quality of customer interactions. Beyond basic speech-to-text functionality, our sophisticated algorithms perform thorough analyses of acoustic properties and intonation variations. This capability allows our systems to grasp not just the spoken words but also the subtleties in their delivery. As a result, our solutions are precisely tailored to align with the unique needs of each company. NeoSound fuses advanced speech-to-text semantic analytics with detailed acoustic intonation analysis, offering a comprehensive method for understanding customer communication. With our distinctive services, we aspire to revolutionize the realm of customer engagement and drive meaningful connections that foster loyalty and trust.
Integrations Supported
Amazon Web Services (AWS)
Google Cloud Platform
API Availability
Has API
API Availability
Has API
Pricing Information
$10 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
mgmate
Company Location
United States
Company Website
www.mgmate.co
Company Facts
Organization Name
NeoSound Intelligence
Date Founded
2018
Company Location
Netherlands
Company Website
www.neosound.eu/
Categories and Features
Categories and Features
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
