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What is myEPITIRO ?

The Epitiro remote network monitoring probes provide real-time insights into the performance of your Ethernet, Wi-Fi, and/or LTE services, along with the overall user experience. By strategically placing Epitiro hardware probes in essential locations, you can conduct continuous assessments of network performance and bandwidth across various broadband connections. The user-friendly cloud interface allows for seamless configuration of test networks and scheduling preferences. You have the flexibility to initiate tests either on-demand or at specified intervals. Additionally, you and your team can establish performance alerts to stay informed about any issues. The system also ensures the proper functioning of your splash page and captive portal, while allowing customers and team members to securely monitor performance through their mobile apps or desktops. With enterprise-level administrative functionalities and scalability, these probes offer comprehensive end-to-end performance testing, which includes metrics from Ookla Speedtest, latency, jitter, and packet loss, as well as performance assessments for applications such as Dropbox and YouTube, plus iPerf support. The integration of Quality of Service (QoS) and Quality of Experience (QoE) features elevates the monitoring capabilities, making it an invaluable asset for maintaining optimal network health. In this way, you can ensure that your network consistently meets the demands of users and applications alike.

What is ConnectWise RMM?

Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.

Media

Media

Integrations Supported

Integrations Supported

Acronis Cyber Protect Cloud
Acronis Automation
Asio by ConnectWise
Autotask PSA
Auvik
BrightGauge
ConnectWise PSA
DataLakeHouse.io
HaloPSA
Heimdal Endpoint Detection and Response (EDR)
IBM MaaS360
IT Portal
Liongard
Motileo
N‑able Passportal
OpenText Core Endpoint Protection
ScalePad Lifecycle Manager
Scopable
Setyl
SuperIT

API Availability

Has API

API Availability

Pricing Information

$199 per probe
myEPITIRO Professional - $10 per probe per month.
myEPITIRO Enterprise -$15 per probe per month.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Epitiro

Date Founded

2017

Company Location

United States

Company Website

www.epitiro.com

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/unified-management/rmm

Categories and Features

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
SLA Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Connectivity Management
Historical Audit
Network Monitoring

QoE/QoS Monitoring

Not specified

RMM

For MSPs
Network Monitoring
Real-time Alerts

Categories and Features

IT Asset Management

Asset Tracking
IT Service Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

IT Asset Management
Incident Management
Knowledge Management
Self Service Portal
Service Reporting

MSP

Backup Management
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring

Network Monitoring

Bandwidth Monitoring
Server Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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